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JZTMac

updated

15 years ago

J

JZTMac

3 Posts

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139062

August 2nd, 2011 15:00

Ethernet Controller Not Found / Driver Cannot be Found

I had to reformat and reload my system on my Dimension 8250 and everything is good except for my Ethernet Internet connection.  The device manager doesn't show the Network Card at all but there are two unkown devices - a Ethernet Controller and a PCI Input device. When I look at the Properties for each device I get the following message:

The drivers for this device are not installed. (Code 28)

To reinstall the drivers for this device, click Reinstall Driver.

However, when I attempt to find the driver for these devices I get an error message that the wizard could not install the necessary software.  I attempted to manually load the drivers from the Dell site, but nothing seems to change.  Still no access to the card.    I downladed and ran Dell Support Center tool and upon performing the PC Check it again finds the device but shows that it is diabled because there isn't a driver associated with it.  That scan is included below.

Does anyone have any ideas on how to resolve this issue?  The card was working right up to the time my system software got all messed up.

Thanks,

 

Ethernet Controller [PCI:2:12:0\Device\NTPNP_PCI0016]
-----------------------------------------------------

  PCI Location: PCI bus 2, device 12, function 0
  Device Identification
    Vendor ID: 32902
    Device ID: 4649
  Device Class
    Class Code: 2
    Sub Class Code: 0
    Programming Interface: 0
  PCI Config Space Fields
    PCI Vendor ID: 0x8086
    PCI Device ID: 0x1229
    Revision ID: 0x10
    Programming Interface: 0x00
    Sub Class Register: 0x00
    Base Class Register: 0x02
    Sub Vendor Id Register: 0x1028
    Subsystem Id Register: 0x0145
    PCI Interrupt Line: 0x03
    Interrupt Pin: 0x01
Product Version: 3.1.5830.14