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DeltaOlds88
13 Posts
0
6808
February 8th, 2008 23:00
Laptop suddenly has no internet connection ability
Hi,
I have a 4 year old laptop that I have no problems with and up until a couple days ago was going to the internet with no problems as well. I turned it on the very next day and could not access the internet. Nothing that I'm aware of changed. I checked the internet connections, got a new ethernet cable, and did a system restore with no luck. I was wondering if it would need a driver update and exactly what driver would I need to download? Right now I'm using my PC and I would have to download to this computer, burn to a CD, and install on the laptop, if that would work all right. Any help with this would be greatly appreciated!
Thanks!
I have a 4 year old laptop that I have no problems with and up until a couple days ago was going to the internet with no problems as well. I turned it on the very next day and could not access the internet. Nothing that I'm aware of changed. I checked the internet connections, got a new ethernet cable, and did a system restore with no luck. I was wondering if it would need a driver update and exactly what driver would I need to download? Right now I'm using my PC and I would have to download to this computer, burn to a CD, and install on the laptop, if that would work all right. Any help with this would be greatly appreciated!
Thanks!
DeltaOlds88
13 Posts
421
0
Posted February 9th, 2008 02:00
Hi,
Thanks for your reply. I have an ethernet connection. Yes, the status light near the ethernet connection is on and periodically flashes. It runs Windows XP Home edition, without the SP2 pack. I have the high speed DSL internet. I apologize that I didn't clarify that. Thank you for any help you can offer.If the lights are on and one blinks that is good. Looks like the NIC is working..
open Device manager and look under the network tab and ensure that the Nic is listed and not with a yello ? or red X.
Then do as jmwills suggested and post your ipconfig /all results...
Message Edited by Davet50 on 02-09-2008 11:00 AMDeltaOlds88
13 Posts
421
0
Posted February 10th, 2008 15:00
Hi,
I will try what you suggested. However, forgive me for sounding like a dummy, but can you please clarify for me how to obtain the ipconfig/all results you are requesting?
Thanks!DeltaOlds88
13 Posts
421
0
Posted February 10th, 2008 16:00
Hi,
Network adapters are listed, no yellow ? or red X. Status reports "device working properly" Please let me know on the ipconfig/all results and how to obtain them that I asked in my previous post.
Thanks!decoder101
63 Posts
421
0
Posted February 11th, 2008 18:00
hi,
"how to obtain results for IPCONFIG /all"
click start, goto run
type cmd then click OK
you'll get a black box (command prompt)
type in there: "ipconfig /all"
then you'll get the results..DeltaOlds88
13 Posts
421
0
Posted February 11th, 2008 23:00
Hi,
I connected my laptop to the modem and turned it on and tried again to access the internet with no luck. I ran the ipconfig/all command and this is what I got:
Primary DNS suffix.................
Node type...........................Hybrid
IP Routing Enabled................No
WINS Proxy Enabled..............No
Ethernet adapter local area connection:
Media State.........................Disconnected
Description...........................Broadcom 440X 10/100 Integrated Controller
Physical address....................00-0F-1F-10-AD-27
That's it. I hope this helps you.
Thanks!
Nothing wrong with the connection to the router so I susupect the modem is not connected to the ISP. Go into the router configuration at:
and see if the router shows an IP Address from the ISP.
try putting a space between the g in config and the /all...ipconfig /all
there should have been more info displayed....should look like this..
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.C:\Documents and Settings\Nancy>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : Nancy1
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : NoEthernet adapter Wireless Network Connection 7:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/Wireless 2200BG Network
Connection
Physical Address. . . . . . . . . : 00-13-CE-20-B1-05
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.127
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
Lease Obtained. . . . . . . . . . : Monday, February 11, 2008 4:26:42 PMLease Expires . . . . . . . . . . : Monday, February 18, 2008 3:05:42 PM
Easy just right click and select all then you can paste it into a msg....Message Edited by Davet50 on 02-11-2008 09:44 PM
Davet50
6 Operator
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14442 Posts
421
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Posted February 8th, 2008 23:00
how are you connecting the laptop to the internet by wireless or ethernet?
Have you looked if ether net to see if the status lights are on.
Without more info on your system and OS it's hard to provide more suggestions..