Host Name:                 JKLK-PC

OS Name:                   Microsoft Windows 7 Home Premium

OS Version:                6.1.7601 Service Pack 1 Build 7601

OS Manufacturer:           Microsoft Corporation

OS Configuration:          Standalone Workstation

OS Build Type:             Multiprocessor Free

Registered Owner:          jklk

Registered Organization:   Microsoft

Product ID:                

Original Install Date:     8/9/2011, 10:36:44 PM

System Boot Time:          12/3/2011, 9:47:18 AM

System Manufacturer:       Dell Inc.

System Model:              Vostro 460

System Type:               x64-based PC

Processor(s):              1 Processor(s) Installed.

                          [01]: Intel64 Family 6 Model 42 Stepping 7 GenuineIntel ~3301 Mhz

BIOS Version:              Dell Inc. A03, 2/15/2011

Windows Directory:         C:\Windows

System Directory:          C:\Windows\system32

Boot Device:               \Device\HarddiskVolume2

System Locale:             en-us;English (United States)

Input Locale:              en-us;English (United States)

Time Zone:                 (UTC-05:00) Eastern Time (US & Canada)

Total Physical Memory:     3,944 MB

Available Physical Memory: 1,936 MB

Virtual Memory: Max Size:  7,887 MB

Virtual Memory: Available: 5,548 MB

Virtual Memory: In Use:    2,339 MB

Page File Location(s):     C:\pagefile.sys

Domain:                    WORKGROUP

Logon Server:              \\JKLK-PC

Hotfix(s):                 73 Hotfix(s) Installed.

                          [01]: 982861

                          [02]: KB971033

                          [03]: KB2393802

                          [04]: KB2425227

                          [05]: KB2446710

                          [06]: KB2459268

                          [07]: KB2475792

                          [08]: KB2476490

                          [09]: KB2479943

                          [10]: KB2482122

                          [11]: KB2484033

                          [12]: KB2488113

                          [13]: KB2491683

                          [14]: KB2492386

                          [15]: KB2495523

                          [16]: KB2496898

                          [17]: KB2503658

                          [18]: KB2503665

                          [19]: KB2505438

                          [20]: KB2506014

                          [21]: KB2506212

                          [22]: KB2506223

                          [23]: KB2506928

                          [24]: KB2507618

                          [25]: KB2508272

                          [26]: KB2508429

                          [27]: KB2509553

                          [28]: KB2511250

                          [29]: KB2511455

                          [30]: KB2515325

                          [31]: KB2518869

                          [32]: KB2519736

                          [33]: KB2522422

                          [34]: KB2524375

                          [35]: KB2529073

                          [36]: KB2529825

                          [37]: KB2532531

                          [38]: KB2533552

                          [39]: KB2534366

                          [40]: KB2536275

                          [41]: KB2536276

                          [42]: KB2539635

                          [43]: KB2541014

                          [44]: KB2544893

                          [45]: KB2545698

                          [46]: KB2547666

                          [47]: KB2552343

                          [48]: KB2555917

                          [49]: KB2556532

                          [50]: KB2559049

                          [51]: KB2560656

                          [52]: KB2562937

                          [53]: KB2563227

                          [54]: KB2563894

                          [55]: KB2564958

                          [56]: KB2567053

                          [57]: KB2567680

                          [58]: KB2570791

                          [59]: KB2570947

                          [60]: KB2572077

                          [61]: KB2579686

                          [62]: KB2586448

                          [63]: KB2588516

                          [64]: KB2603229

                          [65]: KB2607576

                          [66]: KB2607712

                          [67]: KB2616676

                          [68]: KB2617657

                          [69]: KB2620704

                          [70]: KB2641690

                          [71]: KB958488

                          [72]: KB976902

                          [73]: KB982018

Network Card(s):           1 NIC(s) Installed.

                          [01]: Broadcom NetLink (TM) Gigabit Ethernet

                                Connection Name: Local Area Connection

                                DHCP Enabled:    Yes

                                DHCP Server:     192.168.1.1

                                IP address(es)

                                [01]: 192.168.1.2

                                [02]: fe80::d0fa:2dc8:dbd3:3822

This is what I came up with.

jklk,

I am only seeing the Broadcom NetLink (TM) Gigabit Ethernet adapter. If you have the wireless adapter installed, I'm thinking it may not be seated properly. Also check to make sure everything looks connected properly.

I see that the operating system was installed on 8/9/2011. If this was the original install date, and the desktop is under warranty, then contact Dell Tech Support.

Rick

OS Name:                   Microsoft Windows 7 Home Premium
OS Version:                6.1.7601 Service Pack 1 Build 7601
OS Manufacturer:           Microsoft Corporation
Original Install Date:     8/9/2011, 10:36:44 PM
System Boot Time:          12/3/2011, 9:47:18 AM
System Manufacturer:       Dell Inc.
System Model:              Vostro 460
System Type:               x64-based PC
Processor(s):              1 Processor(s) Installed.
                          [01]: Intel64 Family 6 Model 42 Stepping 7 GenuineIntel ~3301 Mhz
BIOS Version:              Dell Inc. A03, 2/15/2011
System Locale:             en-us;English (United States)
Input Locale:              en-us;English (United States)
Time Zone:                 (UTC-05:00) Eastern Time (US & Canada)
Network Card(s):           1 NIC(s) Installed.
                          [01]: Broadcom NetLink (TM) Gigabit Ethernet
                                Connection Name: Local Area Connection
                                DHCP Enabled:    Yes
                                DHCP Server:     192.168.1.1
                                IP address(es)
                                [01]: 192.168.1.2
                                [02]: fe80::d0fa:2dc8:dbd3:3822

I'm not sure what channel I'm on but I think I am just running Microsoft security essentials

jklk,

If Vista/Windos 7, try running Finding System Information REMOVE YOUR PRODUCT ID and post the rest of the information back here.

What type of security and channel are you using in your wireless router?

Rick

I'm not using a wireless adapter I'm just plugging the ethernet cable directly into the Verizon Wireless router. I'll check with Dell Tech support too.

Thanks

Running into the same problem with my XPS 8300. Network adapter goes missing on system startup or after going to sleep. The adapter eventually reappears after a random number of reboots.

It  happened once a couple of months after purchase then was fine for a few weeks. Now it's happened a couple days in a row.

Running the factory-installed Windows 7 Home Premium, 64-bit. I downloaded the latest Broadcom driver which was already installed but reinstalled anyway. That didn't help. Going to have to contact Dell support.

It seems to be a known issue will Dell and this network adapter.  Had same problem on my XPS 8300, after a month of going back-and-forth with Dell, they replaced my motherboard.  Did that fix my problem, not totally.  Now it loses connection when the computer is turned off for a while, but it does connect when you turn the computer back on, something it didn't do before.  But I have a feeling that it's only a matter of time before it back doing the same thing.

Dell needs to find out the problem and get this fixed, because I purchased a computer that I expect that the hardware should work 100% of the time.  and right now I don't have that....  But Dell has my money.

You need to change a setting for the network adapter. Open the properties for the adapter and select "Allow windows to turn this device off to save power." Then windows knows to restart the adapter when it wakes from Sleep or Hibernation.

That's not the problem.  I currently have it set "not" to save power", but it shouldn't matter.  When I received my computer and all other computers I have, when you turn it off, the light stays on showing that it is still connected to the router.  But for some reason, and I'm sure Dell knows why, it shuts off after some time.   The forum where this is being talked about, there is some info linking it to a cold motherboard.   Which I think maybe part of the problem as I have my computer in the basement and the temp. sometimes drops to the low 60's.  Won't be able to test this out for sure until summer weather comes and the temp. stays a litter warmer.

Tried all different power settings and it still randomly fails to detect the network adapter, both on start up and wake. I suspect I'll have to get them to replace the motherboard.

Sad thing is, I bought a Dell XPS years ago and it died just a month or two after purchase (would not power on). I had to have them replace the motherboard on it.