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Go Redbirds

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May 1st, 2006 01:00

Network Cable Unplugged

Setting up a new Dimension E510 & Linksys router to share high speed cable internet w/older Dimension 8250. I am getting network cable unplugged icons on the older machine. The 8250 came w/an integrated intel pro/100 m network connection and I installed a d-link pci adapter when that machine was new to network w/an older machine (worked fine then). Both connections show network cable unplugged in the network connections window. Tried moving the d-link card to a socket that was working fine w/a dial-up modem card in it recently. I know the cable is good (I used the same cable & port from the router to the new machine & that worked for the new machine. Had to have XP reinstalled last year after a hard drive failure (I read other posts that mentioned installing chip set drivers before other drivers) but I had that done by a repair shop so I don't know if that was done properly. I tried reinstalling drivers from the factory cd but I couldn't find chip set drivers on any of the factory cd's (are they included w/the other drivers on the same cd?). Looked in BIOS, network interface controller is on, don't know enough about pci irq assignment to know if correct, or anything else in BIOS that may be wrong. Is this a motherboard problem? Any suggestions would be greatly appreciated.

  • NemesisDB

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    Posted May 1st, 2006 23:00

    you're sure the cable is good?  you're sure it isn't a cross-over cable that you were using to network your old computers directly?

    network cable unplugged is a hardware failure -- either in the cable, somewhere along the link, or in one of the two connecting devices.  what happens when you plug into integrated LAN instead of the dlink card?   I doubt both would fail at once, so it would help to pinpoint the problem

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    Posted May 2nd, 2006 01:00

    Yup, I used the same cable & the same port on the router that isn't working on the old machine & ran it to the new machine & it works fine. I did use a crossover cable on the old machines when I linked them by ICS, but this is a straight ethernet cable.

    Both the integrated LAN & the d-link card show network cable unplugged status in the network connections window & I have tried both connections with no luck.

  • NemesisDB

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    Posted May 2nd, 2006 02:00

    try a different cable?  just for me?

    also, try plugging it into something else that's active -- like a spare switch if you have one

  • stealth14

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    Posted May 2nd, 2006 22:00

    here's some isolation that we can try

    that error "network cable unplug" involves 3 devices your NIC, Router, Cable

    if you have tried the new computer on the router with the same port and cable that was being used by your old computer, it could be a problem already with the NIC. assuming that you have replaced the cable aswell.. you can try plugiing in your OLD computer directly to your cable modem to check if you have the same problem :smileyhappy:

  • NemesisDB

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    Posted May 2nd, 2006 23:00

    stealth -- basically what i was saying -- it would be so rare for both NICs on that computer to fail at the same time though.  almost has to be the router or cable (I would think??)
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    Posted May 3rd, 2006 02:00

    Good ideas. I was trying to avoid moving the machines around (the suspect cable is longer than the known good one). Also I'm too cheap to go and buy another cable (just kidding). Guess I'll have to do some more extensive troubleshooting. Thanks for the ideas. I'll let you know what happens when I get the chance to play with it (been working alot of overtime). 
  • BBraxton

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    Posted May 3rd, 2006 19:00

    What is the Service Tag

    ?

    If you find any machine connecting (anywhere) to the internet, go to support.dell.com and put in that Service Tag value. It will allow you to go to the Downloads section and point you to all the drivers for that system. If you just need the ChipSet drivers (and network adapter?), whatever, you can put those all down in a DOWNLOAD folder which you can then "burn" to a CD-R and move over to the 'unplugged' system. I would then remove all hardware devices (obviously not your CD drive) in Device Manager and re-boot, letting Windows re-discover all the devices and in the course of that use any drivers you need but especially the chipset (which must be first). I usually follow that with the network adapter for obvious reasons.

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    Posted May 3rd, 2006 23:00

    There's just something special about solving computer problems! Yeeeeeeeeesssssssssssssssssss!! You know it just doesn't happen every time. Thanks for everyone's help, I tried a few more things, here's what happened.

    First I connected the modem (w/out the router) w/a different cable directly to the old machine - no luck, I'm thinking something is wrong in the old machine. Next I thought what are the chances both the integrated network connection and the d-link pci adapter are both bad. Wait a minute, I remembered I had to replace the dial-up modem a couple years ago after a lightning storm, maybeeeeeeeeeee, naaaaaaaa. I did have another d-link card in the new machine so I decided I might as well eliminate one more possibility. First I tried the connection through the other card in the new machine to see if it worked there, it did, so I took one d-link out of the old machine, put the other in. GREEN LIGHTS!! YEEEEEEEEEESSSSSSSSSSSSSS!!

    Life is good again, except for the fact the Cardinals are in a slide. Oh well, you can't ever have everything. Thanks allot Nem, Stealth & BB for your help. I appreciate it.