For whatever reason I was unable to do the systeminfo.txt thing (it said that "WIndows cannot find systeminfo.txt), but I posted the ipconfig information below.

I didn't reinstall my operating system. The problem started after I had to manually shut down my computer (by holding down the power key), because my screen went black as if it were about to shut down, but because it was taking awhile I decided to manually shut it down. When I restarted it, then I believe the problem started.

Here's the info:

Microsoft Windows [Version 6.0.6002]

Copyright (c) 2006 Microsoft Corporation.  All rights reserved.

C:\Users\Andrew>ipconfig/all

Windows IP Configuration

  Host Name . . . . . . . . . . . . : Andrew-PC

  Primary Dns Suffix  . . . . . . . :

  Node Type . . . . . . . . . . . . : Hybrid

  IP Routing Enabled. . . . . . . . : No

  WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

  Media State . . . . . . . . . . . : Media disconnected

  Connection-specific DNS Suffix  . : hsd1.pa.comcast.net.

  Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated Controlle

r

  Physical Address. . . . . . . . . : 00-1D-09-A9-A7-32

  DHCP Enabled. . . . . . . . . . . : No

  Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 6:

  Media State . . . . . . . . . . . : Media disconnected

  Connection-specific DNS Suffix  . :

  Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface

  Physical Address. . . . . . . . . : 02-00-54-55-4E-01

  DHCP Enabled. . . . . . . . . . . : No

  Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

  Media State . . . . . . . . . . . : Media disconnected

  Connection-specific DNS Suffix  . :

  Description . . . . . . . . . . . : isatap.hsd1.pa.comcast.net.

  Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

  DHCP Enabled. . . . . . . . . . . : No

  Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 9:

  Media State . . . . . . . . . . . : Media disconnected

  Connection-specific DNS Suffix  . :

  Description . . . . . . . . . . . : 6TO4 Adapter

  Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

  DHCP Enabled. . . . . . . . . . . : No

  Autoconfiguration Enabled . . . . : Yes

C:\Users\Andrew>

Thanks for your suggestions, unfortunately the driver you suggested didn't work. I realized that I had actually already tried that driver.

Yesterday I came home from school and restarted my computer and all of a sudden I was able to connect to the internet. And I was able to stay connected up until now. I just tried your suggestions except for doing system restore. I'm not entirely sure how to work that, I'll try to give it a shot.

I wasn't able to match up my settings with yours (the ones in the picture) because I'm not connected to anything. My computer can't detect my internet.

Any other possible suggestions or should I just try system restore? Or maybe I'm doing something wrong?

Yeah, it won't reconnect. So the last time we talked I tried a few things. I ended up doing system restore to a point before a Broadcom update was installed. After the system restore, I restarted the computer and eventually I was connected to the computer. For a while it worked and I didn't have any problems. But then it started acting up again. I'm not entirely sure if its because windows was updated again or not, but it happened sometime after it updated again.

So I tried restarting my computer and reinstalling the driver and I've had some success and then eventually it goes out again.

About a day ago, I tried using my Dell Drivers and Utilities CD to reinstall the WLAN card and after restarting I was able to get it working, but then again after about a day it went out again.

Now I'm not sure why but in device manager under network adapters, Microsoft ISATAP Adapter #2 suddenly appeared and apparently its not working properly because Windows cannot load the drivers required for this device (Code 31).

One more thing, my WLAN Mini-card now has a #2 after it, so I'm guessing there's another card somehow? This just happened today.

Sorry for all this mess, but do you have any suggestions that I can do now?

I'll try keeping my computer shut down for a while, because for whatever reason after a while I was able to connect again.

Just to clarify, I was able to do your instructions above because I haven't been able to reconnect yet

I attempted the second article, where I'm supposed to change the Wired AutoConfig to automatic, but I'm still not able to connect.

I also tried your Recommended solution, but it says that its already up to date.

I checked the first article but I couldn't find the Intel things they were asking for, I'm guessing that's because its for XP

So, similarly, I had the connection going for about a week and then I lost the connection again recently.  

I attempted your first suggestion several times. I just tried it again and the WLAN card doesn't reinstall itself after I do it. Instead, Broadcom 802.11g Network Adapter #8 appears.

I'll attempt your second suggestion if that's the only real hope, but I was wondering if there were any other ideas that might work?

Or even would you know how I could get a dell technician to maybe come out to help me?

Ok, thanks.

I did find something though. When I was doing a diagnostic test, with the Driver Installation disk (you insert the disk, restart the computer, then hit F12, then run diagnostics), one of the tests resulted in an error and it said:

Error Code  0600:5126

Msg: Hardware Detect Error- Inverter cable not detected

So I'm wondering if that might be related to the problem that I'm having?

Ok, thanks.

I did find something though. When I was doing a diagnostic test, with the Driver Installation disk (you insert the disk, restart the computer, then hit F12, then run diagnostics), one of the tests resulted in an error and it said:

Error Code  0600:5126

Msg: Hardware Detect Error- Inverter cable not detected

So I'm wondering if that might be related to the problem that I'm having?

So that would be an internal problem and not something to do with the drivers maybe?

Oh okay. That's kind of weird, since the cd came with my laptop. But at least I don't have to open up my computer then.

I checked and my computer isn't under warranty anymore. So do you still think I should go ahead and try to revert to factory settings? Or something else?