UNSOLVED
wireless card not found on device manager
I am using INSPIRON 5521 .
everything was working till last night, trying today to boot but found no wireless card
No WiFi driver can be seen under the device manager /network ... ,
Now when I tried installing this driver , it says 'Installation Blocked / this software package cannot be installed on your system /Please resolve this errors and retry installation' I have observed this one is Intel Centrino 1030 wireless driver. However kindly treat this an urgent as Mr. Pranav Byas the Dell technician hasn't replied on this although I have replied him with a screenshot , referring my problem . I am still unable to use Wi Fi
Dell-SreejithR
6 Operator
•
3399 Posts
919
0
Posted January 12th, 2017 00:00
Thank you for your message.
Was there any recent software or hardware changes made?
Open device manager & from the view tab & click show hidden device & check if there is wireless card listed.
Try doing a system restore & check if the card comes up.
Please click on the Dell username & private message the service tag along with the registered name & email address.