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wireless internet hookup---round and round but no go
I need help. I'll try to make this as short as possible.
I'm trying to setup my Dell C600 to use a wireless connection to the Internet. The Dell wireless card is inserted, the WLAN utility says the network named 2wire315 status is Associated, Security is TKIP-WEP-key absent;Speed is 54.0Mbps; using Channel 11. the client IP address is given, and the network connection type is Infrastructure. Packets are being sent and received (to where and from where I have no clue). Under wireless networks, the 'let this tool manage your wireless settings' is checked, as is 'enable radio'. Under Preferred Networks, there are two shown: 2WIRE315 and LAPTOP WIRELESS NET. I'm using the 2WIRE315---it has the little ball on top of the antenna icon. Under Site Monitor, all 4 vertical bars are solid green, using the STandard 802.11b & 802.11g. I've run Diagnostics a gazillion times, all 6 items check out OK. and finally, under Information, the Dell Wireless Lan Utility is version 3.40.74.0, dated July 9, 2004. The driver date is old---6-25-2004.
Bottom line so far is, everything seems to be working. Backround, I just reformatted the hard drive and installed Win 2K Pro and IE 6. Prior to the reformat the Internet connection (hard wired connection using the 10/100 Dell card) worked fine. Now, it doesn't work, either. The whole point of this is to setup the laptop so we can use it in other places besides home.
My wife and I have adjoining home offices. She accesses the Internet via a wireless LinkSys card installed in her desktop. It works fine. I think what I'm trying to do is piggyback my Internet connection on her connection. Not sure that's what's happening.
But when I send IE 6 out to find the I-net it says the page cannot be found (error message) When I try to get email via OE6, the error message is always the same: Host pop.att.xxx.xxx cannot be found. Protocol pop3, port 110, Secure SSL,No, Socket Error 11001 Error # 0x800CCC0D.
When I installed the AVG anti virus program, nothing changed. Firewall or no firewall. It may have provided a clue. When it tried to access the Internet, the error message was: 'The server cannot be converted to the IP address'. So I went in, using the WLAN utility and Windows, and changed the IP setting to manual, and entered the same IP address as this computer is using (my desktop). No difference.
I'm completely baffled. I've been messing around computers for 25 years. This is one problem I've never come up against before. Will appreciate any suggestions.
Wes
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PudgyOne
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Posted March 24th, 2009 10:00
Wes,
You gave me a headache, reading the first paragraph. Then I continued and saw another issue compounded on top of this. Let's try the simple things, first.
You said I just reformatted the hard drive and installed Win 2K Pro
Try reading...
How to Install Drivers in Microsoft® Windows® on Dell Systems
Since the operating system was re-installed did you remember to go to drivers and downloads, enter your service tag(DO NOT POST SERVICE TAG here or your post will get deleted, since it contains your personal information), and install these drivers in this order.
Desktop System Software or Notebook System Software
Chipset or SMBus driver
Processor Driver (if applicable)
Video
Audio (sound)
Input Drivers (keyboard/mouse)
Modem
Network Card
You also said Security is TKIP-WEP
WEP can be hacked. First WEP even asks for a key, when used. I would change the security on the wireless router. Actually, I'd start over with the setup. Are you using any wireless printers, wireless adapters, etc?
This might sound a little overwhelming, but in the long run, you be evry satisified with the results. I have been using these settings for 4-5 years now and NEVER had a wireless device that couldn't connect to my network. If you have wireless printers, devices, etc..., after you change the wireless router, you'll also have to change them so they can connect.
Update the firmware in your wireless router. Manufacturer's website, make & Model needed.(Most wireless routers sit in a warehouse and the firmware get outdated. Updating the firmware usually fixes some of the connection issues)
Broadcast SSID(You may want to change this to make it easier to connect)
Use WPA-PSK(TKIP) Security(WPA Personal). Most wireless devices work best with this type of security.
Mixed b and g mode(n if available)
Use channels 1, 6 or 11. Most devices work better on these channels.(I use channel 11)
Save and exit. Power everything off for 30 seconds. Power everything back on, wait 30 seconds, now try to connect.
Keep me updated.
Rick