First thought, assuming there is no hardware issues, do you have the correct Dell Realtek sound driver for the OS you are using (e.g. Win 10). Dell Drivers Link
What microphone are you using? (it needs a mic with a TRS plug, not a TRRS like many phones use).
Inspiron 16 5630 Laptop and WD22TB4 Docking Station
Self-built desktop for recording studio application
fireberd
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Posted December 6th, 2019 10:00
First thought, assuming there is no hardware issues, do you have the correct Dell Realtek sound driver for the OS you are using (e.g. Win 10). Dell Drivers Link
What microphone are you using? (it needs a mic with a TRS plug, not a TRRS like many phones use).