I have Dell Optiplex 3040 with 1.6.1 BIOS. I need upgrade TPM from 1.2 to 2.0 module. Always I got a message "Failed blocked by TPM FW policy".
I try everything: - clear TPM via BIOS - clear TPM via Windows option - disable auto provisioning - upgrade via Windows - upgrade via DOS mode from USB
Also disable bitlocker.
Do you have any ideas what wrong with my computer? Any helps?
Mary G
6 Operator
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20095 Posts
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Posted May 28th, 2018 12:00
All your updates are available here--
http://www.dell.com/support/home/us/en/04/product-support/product/optiplex-3040m-desktop/drivers
Expand the list to see all that are available.
This 2.0 update does not list your model as compatible--
https://www.dell.com/support/home/us/en/4/Drivers/DriversDetails?driverId=2105J