Welcome to the Dell Community  @Raccppm 

Power-on password???

Windows login password???

To better assist you, we would need the exact model number of your laptop/desktop???

Identify your Dell:

https://www.dell.com/support/contents/us/en/04/category/product-support/self-support-knowledgebase/locate-service-tag?dgc=SM&cid=226210&lid=spr2429124398&linkId=69606563

U2

PLEASE DO NOT POST ANY SERVICE TAGS!!!

Optiplex 9020 All In One

Bios password is not the same as windows password.

Local windows password is not the same as microsoft account password.

For support, US-based customers may contact Dell Data Security ProSupport at 877.459.7304, Option 1, Ext. 4310039, or via the Chat Portal. To contact support outside the US, reference ProSupport’s International Contact Numbers. For additional insights and resources, visit the Dell Security Community Forum.

"Dell Data Protection/Security Tools Client" is under programs.  Uninstall this software.

Encryption client and Security Tools on select Dell UEFI computers running Windows 8 and Windows 8.1 with qualified Opal Compliant SEDs.

For support, US-based customers may contact Dell Data Security ProSupport at 877.459.7304, Option 1, Ext. 4310039, or via the Chat Portal. To contact support outside the US, reference ProSupport’s International Contact Numbers. For additional insights and resources, visit the Dell Security Community Forum.

@Raccppm 

 Sorry to hear about your frustrations. If you haven't setup a password yet, when it gets into Windows it should have a prompt to set up Dell Data Protection | Security Tools? 

The reason I ask is that you should ensure you are properly de-provisioning device, before uninstalling the Security Tools feature. Steps on the uninstall can be found at https://www.dell.com/support/article/us/en/04/sln286129/how-to-uninstall-dell-data-protection-security-tools?lang=en

Let me know if you have any other questions.

-Brian

L4 | Dell Data Security #IWork4Dell

Need Help Faster? Call Dell Data Security International Support Numbers

With the help of System Mechanic, I was able to uninstall both DDP Client Security Framework and DDP Security Tools.  I then tried a restart and got the same old password screen.  What next?

@Raccppm To ensure we are talking about the same password screen, any chance you could take a photo with your phone and post the results? I don't want to give you incorrect steps for a resolution.

-Brian

L4 | Dell Data Security #IWork4Dell

I'm afraid that I don't have a phone.  The screen in question first shows an hour glass for a couple of minutes before asking for a password.