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sh21ip

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sh21ip

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July 3rd, 2023 05:00

Unalbe to install windows 11

I have dell optiplex desktop with core i7 12700. It came from factory installed ubuntu. I want to install windows 11. I have created a bootable pendrive using Rufus. I also changed the storage format from raid to AHCI (by doing so I can see the drives to install windows). Then I followed the processes to install windows (os files from pendrive were copied and windows told me to restart). But after the restart I received a blue screen telling "inaccessible boot device."

Then I also revert change to Raid. And downloaded IRST from Intel and unzipped it on the same bootable pendrive. Then booted from the pendrive. I could not see any drive (as usual). Then clicked to install driver. But these driver were to compatible with my device. Still installed all of them and still was unable to find any drive.

Then from dell website I downloaded "Intel Rapid Storage Technology Driver and Application" and unzipped the contents in the same bootable pendrive. This time during installation windows can not find any driver (drive was unavailable as before.)

I also saw in some post I have to install dell os recovery tool and install windows through it. But in os recovery tool windows was not available for download. Only ubuntu was available.

So at this point I have tried multiple time but failed to install windows 11.

I have bios in uefi mode and tpm was enabled.

Any assistance will be greatly appreciated.

  • JOcean

    11 Legend

    12621 Posts

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    Posted July 3rd, 2023 09:00

    I would not suggest using Rufus to create the installation drive. Go to the MS page here and download the media creation tool which will create a bootable Windows 11 installation flash drive. Enable AHCI and make sure TPM and Secureboot are enabled. If you also have PTT I would not enable that in addition to TPM. The Intel drivers can be unzipped and copied to the MS Windows 11 installation drive.

    I am not a Dell employee...I am forum volunteer

    Serious work on an E5430 and constantly building and working on an i5-6500 Desktop

  • John harper

    2 Intern

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    Posted July 4th, 2023 02:00

    If you're having trouble installing Windows 11, here are some steps you can try to troubleshoot the issue:

    Check System Requirements: Ensure that your computer meets the minimum system requirements for Windows 11. This includes having a compatible processor, sufficient RAM, supported storage, and a compatible graphics card. You can refer to Microsoft's official documentation for the specific system requirements for Windows 11.

    Update Drivers and BIOS: Make sure that your computer's drivers and BIOS are up to date. Outdated drivers or an outdated BIOS can cause compatibility issues with Windows 11 installation. Visit your computer manufacturer's website and download the latest drivers and BIOS updates for your specific model.

    Run Windows Update: Before attempting to install Windows 11, ensure that your current operating system is fully up to date by running Windows Update. This ensures that you have the latest patches and updates that may be necessary for a successful Windows 11 installation.

    Disable Secure Boot: Some users have reported issues with Secure Boot preventing the installation of Windows 11. Access your computer's BIOS settings and disable Secure Boot temporarily. Restart your computer and try the Windows 11 installation again.

     

    Regards,
    Jimmy

  • sh21ip

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    Posted July 4th, 2023 02:00

    Thanks for the reply. I tried as you mentioned by unfortunately it did not work.