Daniel_123

updated

6 years ago

D

Daniel_123

1 Rookie

12 Posts

1

4430

June 8th, 2020 01:00

T440 sound cap

i'm trying to enable the sound cap in the thermal profile optimization from idrac but i get RAC0618, does anyone know how to enable it?

 

updated to the latest firmware in the lifecycle controller.

  • DELL-Chris H

    7 Practitioner

    9682 Posts

    48046 Points

    3271

    1

    Posted June 10th, 2020 04:00

    Daniel_123,

     

    Upon further research I determained that the Sound Cap option sin't supported on tower systems, hence it's removal from the latest iDrac. 

     

    Hope this helps.

     

     

    DELL-Chris H

    Social Media and Communities Professional

    Dell Technologies | Enterprise Support Services

    #IWork4Dell

    Did I answer your query? Please click on ‘Mark as Accepted Answer’. ‘Thumbs up’ the posts you like!

  • DELL-Chris H

    7 Practitioner

    9682 Posts

    48046 Points

    3334

    0

    Posted June 8th, 2020 08:00

    Daniel_123,

     

    I am researching the issue further, but to me it appears it isn't supported on the T440, as I am only showing it supported on the 640, 740/XD, and 940 series.

     

    DELL-Chris H

    Social Media and Communities Professional

    Dell Technologies | Enterprise Support Services

    #IWork4Dell

    Did I answer your query? Please click on ‘Mark as Accepted Answer’. ‘Thumbs up’ the posts you like!

  • Daniel_123

    1 Rookie

    12 Posts

    3318

    0

    Posted June 8th, 2020 21:00

    Hi,

    now when i look at the documentation it sure looks like that, but the sound cap option is available in the idrac settings, so it must be a gui bug that the option is seen if it shouldn't be available.

     

  • DELL-Joey C

    Moderator

    4170 Posts

    20965 Points

    3314

    0

    Posted June 8th, 2020 23:00

    Hi,

     

    Just to double confirm that you have iDRAC and BIOS in up to date versions right?

     

    Could you check in BIOS, if the Sound cap can be toggled on/off from there?

     

    I don't think Tower server have capability to have sound cap option, but I'll have to confirm that with engineering. Meanwhile do feedback to us if BIOS has the sound cap option. 

    DELL-Joey C

    Social Media and Communities Professional

    Dell Technologies | Enterprise Support Services

    #IWork4Dell

    Did I answer your query? Please click on ‘Mark as Accepted Answer’ if I did. 

  • Daniel_123

    1 Rookie

    12 Posts

    3304

    0

    Posted June 9th, 2020 00:00

    Hi,

    and off course when i posted my last reply i found the settings, it's under the Idrac setting in the Bios, under the thermal Profile.

    i can confirm that there is no sound cap there

    all i have is Default thermal profile

    Maximum Performance

    Minimum Power

  • Daniel_123

    1 Rookie

    12 Posts

    3309

    0

    Posted June 9th, 2020 00:00

    Hi,

    i'm running BIOS Version 2.6.3 and iDRAC Firmware Version 4.10.10.10.

    Where in the bios do i find the setting for the fans?

    if it's under the system profile settings then i only have:

    Performance per watt (DAPC)

    Performance per watt (OS)

    Performance

    Workstation Performance

    Custom.

     

    But these settings does not reflect what i have enabled in Idrac, right now i have enabled the Default thermal profilen in Idrac, but in the bios the Performance per watt (DAPC) is selected.

    So do i have to look elsewhere?

     

    Also as a personal note, the sound cap should exist for tower servers since there is a higher chance that tower servers will be used in a office environment than rack mounted servers, usually the rack mounted servers is stuck in a separate room, but the tower server is stuck under a desk.

    But if the sound cap is not available for the T440 server because it's a lower tier, then i can understand that.

  • Daniel_123

    1 Rookie

    12 Posts

    3292

    0

    Posted June 9th, 2020 02:00

    Hi,

    So the sound cap option is not available when going throu the pre boot bios idrac settings but is available when going throu the web idrac settings but I get a error when trying to save the selected sound cap option.

  • DELL-Joey C

    Moderator

    4170 Posts

    20965 Points

    3295

    0

    Posted June 9th, 2020 02:00

    Hi,

     

    I agree on your point. Can I confirm with you that, the sound cap option is not available in iDRAC settings? Or there is but occurred error RAC0618 if you tried to set it? Please ignore the BIOS settings on sound cap, I was reading the whitepapers wrong. 

     

     

    DELL-Joey C

    Social Media and Communities Professional

    Dell Technologies | Enterprise Support Services

    #IWork4Dell

    Did I answer your query? Please click on ‘Mark as Accepted Answer’ if I did. 

  • Daniel_123

    1 Rookie

    12 Posts

    3287

    0

    Posted June 9th, 2020 04:00

    oh, i forgot to add that i have tried resetting idrac settings to factory default. i chose the option where everything except the accounts would be resetted

  • Daniel_123

    1 Rookie

    12 Posts

    1000

    0

    Posted June 10th, 2020 05:00

    Hi,

    ok

    Then all that's left is to report to the dev team that there is a gui bug in the latest version of web version of Idrac