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npolite

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17 years ago

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npolite

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May 8th, 2009 11:00

Dell Customer Call Surveys

Hi Everyone,

Sorry about the off topic question but I didn't know where to post this.... I've logged tickets with Dell support in the past and have asked their customer survey team to take me off of their calling lists. Last week I had two support calls. I received an email from one and the phone has been off the hook for the past 3 days calling about 4-5 times from an unavailable number. I am almost 100% sure that it is Dell as they have done this in the past. Does anyone know of a way to stop this permanently from happening? I don't mind filling out the surveys but having someone read off lines and wasting 15-30 minutes of my time is something I won't do.

Thanks,
Nick

  • Dev Mgr

    6 Operator

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    Posted May 8th, 2009 12:00

    Contact your Dell Technical Account Manager (TAM). He/she can probably assist in getting put onto some kind of do-not-call list or so.