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MightyJainesh

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MightyJainesh

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May 29th, 2025 18:27

R720 GPU Riser

I have a Dell R720, and I want to use it for LLama/AI. I can place a double-width GPU without any issues. When I install the second Double Width GPU, I receive a Plug and Play Training Error on Slot 4. The GPU works fine if I move it to the other slot. Is there a specific riser required to make this work?

GPU: AMD S7150 x2
Power Supply: 1100W
CPU: Dual E5-2650L v1

  • DELL-Young E

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    Posted May 30th, 2025 01:31

    Hello,

    https://www.dell.com/support/home/en-mk/drivers/driversdetails?driverid=h0n8r&lwp=rt

    AMD Windows Server 2008/2012 R2 GPU Driver

     

    Image

    Then I would like to ask you to take a look at page 22 here (GPU support)

    https://dl.dell.com/manuals/all-products/esuprt_ser_stor_net/esuprt_poweredge/poweredge-r720_reference-guide_en-us.pdf

    and see if you are following this technical guide.

     

    You can also send us your service tag through https://www.dell.com/community/en/direct-messaging

    Respectfully,

     

     

    Social Media and Communities Professional

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  • DELL-Young E

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    Posted May 30th, 2025 07:34

    Hello we checked your tag- it seems like you upgraded your CPU and PSU.

     

    https://www.dell.com/support/manuals/en-us/poweredge-r720/720720xdom/gpu-card-installation-guidelines?guid=guid-268578e4-b96b-43ba-ac13-58c567cbb670&lang=en-us
    Dell PowerEdge R720 and R720xd Owner's Manual

    -GPU Card Installation Guidelines-
    NOTE: Internal GPU cards are supported on the PowerEdge R720 and not on the PowerEdge R720xd.
    NOTE: Due to the high power consumption of GPUs, the ambient system inlet temperature is restricted to 30 °C to ensure adequate system cooling when one or more GPU cards are installed in PowerEdge R720. Note that this is less than the standard environmental specification of 35 °C.
    The PowerEdge R720 must be installed with two processors.
    The processor must be of 115 W or less.
    The processor must use a GPU kit low-profile heat sink.
    Ensure the GPU enablement kit is available.
    GPU enablement kit includes:
    Low-profile heat sinks
    System board support brackets
    Power cables for the GPU cards
    Filler brackets with closeout EMI shield for unoccupied PCI-e slots
    All GPU cards must be of the same type and model.
    Ensure that your system uses the redundant 1100 W power supplies.
    You can install up to two double-wide GPU cards.
    NOTE: Two double-wide GPU cards configuration requires optional riser 3.
    You can install up to four single-wide GPU cards.


    Ensure the GPU enablement kit is available.
    GPU enablement kit includes:
    Low-profile heat sinks
    System board support brackets
    Power cables for the GPU cards
    Filler brackets with closeout EMI shield for unoccupied PCI-e slots

     

    ->It looks like you need the GPU enablement kit at this point.

     

    https://www.dell.com/support/contents/en-us/videos/videoplayer/how-to-replace-gpu-card-for-poweredge-r720/6079814998001
    How to Replace GPU Card for PowerEdge R720

     

    Respectfully,

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  • MightyJainesh

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    Posted May 30th, 2025 13:40

    Hi,

    Can I run both double-width GPU on a single 1100W power supply?

    GPU enablement kit:
    Low-profile heat sinks -> For testing, we can use the standard one
    System board support brackets -> can you provide what brackets required?
    Power cables for the GPU cards -> Already have these and using Dell Geniune Cables. Used on both risers
    Filler brackets with closeout EMI shield for unoccupied PCI-e slots -> can you provide what filler brackets required?

    So why am I still getting an error when the second GPU is installed in the middle riser?

  • DELL-Charles R

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    Posted May 30th, 2025 14:46

    Hello,

     

    You would need two 1100W PSU:

    GPUs require a redundant 1100W power supply and GPU enablement kit

    That is in the list Young posted

     

    Slot priority for double wide GPUs is slots 6 and 4

    Page 64

    https://dl.dell.com/topicspdf/poweredge-r720_owners-manual_en-us.pdf

     

    Do you have dual processors? You will need CPU#2 for pcie slot 4.

     

    NOTE: Two double-wide GPU cards configuration requires optional riser 3.

    Part #:CPVNF

    Part Desc.:ASSY,CRD,EXP,RSR,LFT,OPTL-X16

     

     

    Note I don't see AMD S7150 listed so it may work or maybe not.

    GPUs (R720 only)

    Page 33

    https://i.dell.com/sites/doccontent/shared-content/data-sheets/en/Documents/ESG-PowerEdge-R720-and-R720xd-Technical-Guide.pdf

     

     

    I will also make note: As of the end of 2022 the 12th generation platforms reached the end of support life, so I'm working as best effort to help you.

     

    DELL-Charles R

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  • MightyJainesh

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    Posted June 1st, 2025 19:08

    Hi,

    so this is what I have in my system:

    Riser3 = 0VKRHF
    Riser 2 = 0MPGD9

    Riser 1 = 00D3F6

    I do have Dual CPU, and so the Slot 4 it is showing as SLOT4_G3_X16 ( CPU2)


  • DELL-Young E

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    Posted June 1st, 2025 23:18

    Hello, as Charles and I were both pointing out earlier, you will need GPU enablement kit. It is best that you get touch with your local support to see if it's available.  Contact Technical Support | Dell US

     

    Respectfully,

    Social Media and Communities Professional

    Dell Technologies | Enterprise Support Services

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