UNSOLVED

dzablockicruxar

updated

9 years ago

0

2263

June 5th, 2017 13:00

Unknow device R450

Hi. I am working on a PowerEdge R450 which is installed on windows server 2003.
In hardware management there is an unknown device with id device instance ACPI \ PNP90C31 / 0.
Could you help me?

  • theflash1932

    11 Legend

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    Posted June 8th, 2017 13:00

    Why are you still using 2003??

    Do you have OMSA installed? If not, then install it. It is probably the BMC/iDRAC.

  • 1604

    0

    Posted June 9th, 2017 09:00

    thank you very much for your help.
    
    Robert. sorry for my error. The server is PowerEdge R415. Device instance id is "ACPI \ PNP0C31 \ 0"
    Theflash1932 I am using server 2003 because this server will be an engineering station of PCS7
    and in this version needs 2003. I installed the OMSA but could not solve the problem yet.
  • theflash1932

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    Posted June 9th, 2017 10:00

    What drivers did you install after installing the OS?

  • 1604

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    Posted June 13th, 2017 06:00

    Later install the OS without any driver I found in that situation.

    ACPI \ PNP0C31


    Now I found this:

    Winbond Trusted Platform Module% 1.2%.

    I installed the driver r167274 but it doesn´t work correctly and the device can´t start to work.