UNSOLVED

mwgreenfield

updated

12 days ago

0

21114

August 25th, 2015 17:00

Boot Problem

Had a warning that PERC5I battery needed attention, ordered new battery and installed it, now in the boot sequence, it gets to this point in the boot and will not go any further, blinking cursor is all.  Have tried going into Boot menu, Setup menu, Utility menu and always get to this point and stop.  Ctrl/Alt/Del is all I can do and then get back here

HA -0 (Bus 2 Dev 14) PERC 5/i Intergrated
FW package: 5.1.1-0040

1 Logical Drive found on the host adapter.

1 Logical Drive handled by BIOS


Any advice?

  • DELL-Josh Cr

    Community Manager

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    Posted August 25th, 2015 18:00

    Hi,

    Have you tried to reseat the PERC? Does it move on in post if you pull the card?

  • 361

    0

    Posted August 27th, 2015 08:00

    Have reseated everything I could inside the box. Still same issue.

  • DELL-Josh Cr

    Community Manager

    9700 Posts

    43747 Points

    361

    0

    Posted August 27th, 2015 09:00

    Try pulling the card and see if it moves past, to see if the card or motherboard