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ankushjain1
10 Posts
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2651
July 13th, 2011 22:00
Window servers lost powerpath license
we have some window servers having Windows 2003 [x64] Enterprise Edition R2 SP2 using powerpath version 5.3
while checking we found that powerpath in there is not licensed but our system admin isdamn sure that he has added the license keys at the time of bult, what could be the cause of looing the license?
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Posted July 14th, 2011 11:00
Could it be possible the admin clicked OK rather than clicking Add then OK? Doing so doesn't add the license key to powerpath. I've seen our server admins make that mistake before.
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Posted August 5th, 2011 06:00
Thanks guys, I guess this can be treated as human or host side mistake.
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Posted August 28th, 2011 10:00
I have noticed once the key was lost after an upgrade of PP.
Maliboo74
89 Posts
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Posted July 14th, 2011 08:00
Hello,
If you are missing the license key, versus the paths showing unlicensed with a key present, then one possibility is you lost it during an uninstall and reinstall of PowerPath. You can verify this by reviewing the Application Event log for PowerPath installation events.