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NETisON

updated

9 years ago

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NETisON

1 Rookie

21 Posts

0

2435

May 8th, 2017 05:00

battery failed

Hi,

we have a md3200 out of warranty with battery failed error on controller module 0

we need information about it

can we change it? how much does it cost? is it easy to replace?

thanks

  • NETisON

    1 Rookie

    21 Posts

    1906

    0

    Posted May 8th, 2017 10:00

    hi,

    many thanks for part number of the battery

    in my case the MD3200 has two controllers and only one controller has the problem, can i replace the battery without poweroff the md3200?

    if yes how can i see the active controller and how can i switch between controllers?

    thanks

  • DELL-Josh Cr

    Community Manager

    9699 Posts

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    Posted May 8th, 2017 10:00

    Hi,

    The part number for the battery is D668J. You can replace it yourself. There are steps in this thread on how to replace the battery. http://en.community.dell.com/support-forums/storage/f/3412/t/19603294

  • DELL-Josh Cr

    Community Manager

    9699 Posts

    43744 Points

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    0

    Posted May 8th, 2017 11:00

    It needs to be off to replace the battery.