dellio1010

updated

4 years ago

0

680

November 14th, 2022 07:00

mouse wheel click issues

I recently purchased the dell premier multi device wireless keyboard and mouse - KM7321W.  

It was working fine for a while, and everything still works fine except for the wheel side clicks.  I updated my windows 10 software and it quit working.  I've googled and tried to death - cannot fix.  Please help.

  • RoHe

    12 Elder

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    Posted November 14th, 2022 12:00

    How are this K+M connected to PC, USB, Bluetooth...?

    Do you have  the latest Dell Peripheral Manager (8-Nov'22) installed? Run that and see if you can set the mouse wheel side clicks the way you want...

  • 363

    0

    Posted November 14th, 2022 07:00

    Hi, thank you for the help. The document does not address my specific problems, and I've tried all the other general ideas.  It is still not working.

  • Mary G

    6 Operator

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    Posted November 14th, 2022 07:00

  • rahulkashyap

    1 Message

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    Posted November 14th, 2022 10:00

    thanks its help me .. it working solve my problem

  • 350

    0

    Posted November 14th, 2022 12:00

    No, you are correct! I downloaded the most recent peripheral updates and it worked.  thank you very much.

  • 353

    0

    Posted November 14th, 2022 12:00

    Hi, thank you for the response.  They are connected via USB.  I have the most recent software on windows and the device installed.

  • RoHe

    12 Elder

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    Posted November 14th, 2022 16:00

    @dellio1010  - You're welcome. Glad to hear that the Peripheral Manager update solved the problem!