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Nikita.Yoon

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1 year ago

NY

Nikita.Yoon

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April 16th, 2025 10:52

No post, error code says BIOS Recovery 1

Model 5820, when I try to boot it the indicator light error code says "BIOS Recovery 1" (3 amber 3 white). Solution on the error code page says flash with latest BIOS revision, but absolutely nothing shows on the monitor almost like it's not connected, including a plain black screen or the DELL logo, so I can't fiddle with the BIOS menu. I'm reasonably sure the connection between the computer and the monitor is fine, I tried the connection several times. Tried contacting support but my warranty is finished. So, how do I proceed from here?

  • mazzinia_

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    Posted April 16th, 2025 11:19

    Hello,

    is it a 4k display ? The bios update will not work if a 4K monitor is used ( is working with a FullHD or lower res monitor )

  • MRC1969

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    Posted April 29th, 2025 05:51

    I am having the same problem.  Will/did using a lower resolution monitor work?  What is the process?  Do I need to flash the BIOS after switching monitor?  Does this BIOS version just not work with 4k monitors?

  • mazzinia_

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    Posted April 29th, 2025 08:12

    @MRC1969​ just plug a lower than 4k resolution monitor in place of the 4k one. Once done you can recover the bios by flashing.

    And no, all bios versions have this issue, that i know of