UNSOLVED
Closed
D
Doc_Fingers
1 Rookie
•
38 Posts
0
234
April 14th, 2023 05:00
T3620 PCI Simple Communications Controller - Driver please - graphics problems
I'm guessing the missing driver must be the reason for my graphics being switched to a low setting.
All was well until one day the icons on the screen went very large and the Aero bar at the bottom of the screen turned blue/grey.
I have tried two video cards and two monitors, no difference, so it must be windows, possibly drivers?
I have looked for the drivers but I can't find them.
Thanks for your help.
DELL-Cares
Moderator
•
27815 Posts
•
652 Points
178
0
Posted April 14th, 2023 05:00
Welcome to Dell Social Media Support.
Could you private message us the Service Tag, so we can look into this for you right away? You could refer to the below link to find the Service Tag: https://dell.to/3MM7jub
#IWork4Dell
For all non-technical issues that require your private data, we must communicate via a private Direct Message
Dell Partner GEM Program, Out of Warranty Support Options, BIS (Bureau of Indian Standards) certificate, Get a copy of your Dell invoiceDoc_Fingers
1 Rookie
•
38 Posts
169
0
Posted April 14th, 2023 07:00
Ha ha, had the fix all along, I re installed the "Intel Management Engine Components Installer" from the driver section.
Of course I didn't read the instructions before installing, install the drivers first, this bit of software second. And if you get it wrong re install.
Ok, I'm a happy bunny.
Cheers.
Doc_Fingers
1 Rookie
•
38 Posts
178
0
Posted April 14th, 2023 05:00
Humm, for some reason windows tuned off the ATI graphics card drivers, and was using windows standard driver. I have now reinstalled the drivers, that's go it.
I have just run Windows Performance information, after this the bar at the Aero is now working. How odd. I don't know what I did to freak it out.
Well that's the graphics sorted so all I need now is the missing driver. Cheers.