It appears your Magenta is "bleeding" everywhere..... Good print sample picture.
1st question: What is the exact distance (millimeters) between two points on the sample? For instance, the very top edge of the "G" in Google to the exact same point at the next ghost image down the page. This will identify the circumference of the failing part.
2nd: It would appear that a lot of the Magenta toner has contaminated other areas inside the printer. If you open the front door (lifting the square latch on front) then open the top drum door, what does the exposed portion of the drum look like? I would bet it's a shade of Magenta. Normal color should be a dark charcoal gray. Lift the drum unit out and examine the interior. Lots of loose toner around? This stuff will need to be cleaned out. Use laser vacuum if you have one. If not, be prepared to ruin the vacuum cleaner. Toner particles will cause damage to the motor IF it's a model that has the airflow going thru the motor for cooling. (very common) Standard filter bags will let toner pass. You need a vacuum cleaner with a HEPA filter.
3rd: While the drum unit is out, clean everything metal that you see. Most of these things are HV and Ground contact points. Electrical cleanliness is critical inside this color laser. A good clean old tee-shirt work good for this.... of course, one that you won't want to wear any longer.
4th: (very important) Are you using genuine Dell toner? If not, this is probably only the beginning of more problems. The company that makes these printers for Dell has a trade secret on the toner formulation. Compared with 3rd party toners, it is not the same and will eventually ruin the workings of the printer.
llynster
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1700 Posts
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Posted May 12th, 2009 07:00
Peter,
It appears your Magenta is "bleeding" everywhere..... Good print sample picture.
1st question: What is the exact distance (millimeters) between two points on the sample? For instance, the very top edge of the "G" in Google to the exact same point at the next ghost image down the page. This will identify the circumference of the failing part.
2nd: It would appear that a lot of the Magenta toner has contaminated other areas inside the printer. If you open the front door (lifting the square latch on front) then open the top drum door, what does the exposed portion of the drum look like? I would bet it's a shade of Magenta. Normal color should be a dark charcoal gray. Lift the drum unit out and examine the interior. Lots of loose toner around? This stuff will need to be cleaned out. Use laser vacuum if you have one. If not, be prepared to ruin the vacuum cleaner. Toner particles will cause damage to the motor IF it's a model that has the airflow going thru the motor for cooling. (very common) Standard filter bags will let toner pass. You need a vacuum cleaner with a HEPA filter.
3rd: While the drum unit is out, clean everything metal that you see. Most of these things are HV and Ground contact points. Electrical cleanliness is critical inside this color laser. A good clean old tee-shirt work good for this.... of course, one that you won't want to wear any longer.
4th: (very important) Are you using genuine Dell toner? If not, this is probably only the beginning of more problems. The company that makes these printers for Dell has a trade secret on the toner formulation. Compared with 3rd party toners, it is not the same and will eventually ruin the workings of the printer.