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TMLEGGE

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20 years ago

T

TMLEGGE

3 Posts

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4473

May 13th, 2006 23:00

Dell 924 Won't Scan with Attachment

I'm receiving an error when I attached to my email.  It states no application associated with this type of file.  I open the attachment it is empty.  Help!!
  • jimcullen

    13 Posts

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    0

    Posted May 14th, 2006 13:00

    You need to supply more information on what you are scanning and how you are doing it. 

    It could be as simple as you are selecting an image type (JPG, BMP, TIFF, etc) that is not recognized by the software on your PC.  In other words, no program has been associated with that file type, so when you click on it the computer doesn't know what program to call to open/process it.

     

     

    Message Edited by jimcullen on 05-14-200609:47 AM

  • TMLEGGE

    3 Posts

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    Posted May 14th, 2006 23:00

    I'm following the directions in the Owner's Manual for the Scanner .p.36
     
    I select scan to file.
    Then scan now
    Email a Document to a Friend
    Opens my email
     When I try to save the file it asks what type it is already show which file
    Save as file already exists
    I click on the attach symbol
    Error no application associated with this file attach now?
    I have tryed several things nothing is working
     
     
    Can you provide me with step by step directions. 
     
     
  • jimcullen

    13 Posts

    306

    0

    Posted May 15th, 2006 01:00

    It appears your Dell 924 is working correctly and is scanning the image to your PC.  When you detect on attach, your PC does not have a program associated with the type of file being saved.  Change the file type to BMP and see if you get different results.  If that works, then look in
    http://support.microsoft.com/default.aspx?scid=kb;en-us;307859&product=winxp to learn about how to change file associations.