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justlove

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16 years ago

J

justlove

2 Posts

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5014

November 14th, 2010 09:00

Dell printer AIO 948 problem

Hello!

I`m having an issue with my printer Dell AIO 948. It was working fine with my laptop until I decided to make it work also with my new PC.

I downloaded the driver from the Dell site and connected my printer to the new PC. the screen of the printer was reading uploading firmware...

I decided to cancel the driver downloading application because it was taking too long. Then the power light on my printer started blinking...

My computer said there was  no more communication between the printer and the PC.

I decided to unplug and turn off the power source of the printer.

 I then turned back on the printer and connected it back to my laptop. but the same problem is happening, there is no communication and the power light keep blinking. I tried so many time but the same problem persist.

What might be the problem and what can I do?

Please help!!!!!!

Thank you.

  • PudgyOne

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    Posted November 16th, 2010 01:00

     justlove,

     

    Cancelling a firmware update of any kind is not a very good thing to do. It may have already removed the previous information to operate the printer and if the new information did not get into the printer, the printer may no longer work. You can try unplugging the printer and remove the power brick for 60 seconds, then plug everything back in. If the printer blinks, then unless another firmware update works the printer may have become useless because of cancelling the firmware update.

     

     

    Rick

  • justlove

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    Posted December 5th, 2010 05:00

    Thank you,

    I think my printer is just completely damage then...

    I tried to follow the procedure as mentioned above, without any success.