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Mr Bryan

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15 years ago

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Mr Bryan

1 Message

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9137

April 9th, 2011 11:00

Dell W715

My printer will not print color. My ink level is good. I did a clean and deep clean but the but the test page did not print color. It prints black just fine.

  • PudgyOne

    11 Legend

    30315 Posts

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    Posted April 10th, 2011 12:00

     Mr Bryan,

     

    You can try reading...

    Troubleshooting Printhead Problems on the Dell AIO V313w, V515w, V715w, P513w, and P713W Printers

     

    Make sure the printer cartridges are in correctly. It may be possible that the ink cartridge may have slowly dried up and needs replaced.

     

    Start, control panel, printers, your printer, printer preferences. Look and make sure the settings are set to use all available ink.

     

     

     

    Rick

  • ks-mrk

    3 Posts

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    Posted May 1st, 2011 19:00

    having same problem --- tried settings / cleaning / deep cleaning / new cartridge / wet cloth cleaning / etc to no avail.  simply will not print in color, ready for the sledge hammer unless someone has a better solution.