So I started scanning pages with the feeder and about 1/3 of the way I get a document jam.
I went thru the process of the opening the top door, the document lid, and the document cover. I removed the piece of paper that was 3/4 of the way thru.
But it still records a jam. Now I can't print either!
So I looked long and hard and couldn't find anything. Still have jam.
If I leave the document cover up and restart, NO Error! But as soon as I close the document cover, the error appears and doesn't go away when I reopen the document cover
So there is a sensor that is sensitive to gravity somewhere! Anyone else run into this? Any help would be great!
JWBlack
3 Posts
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Posted February 6th, 2019 18:00
Same issues exactly! any progress?