Same... three months out of warranty and that **bleep** scanner error renders the whole thing absolutely useless.

Dell: You have a known design flaw in this printer's scanner bulb detector. This is NOT standard wear and tear failure and you know it. You do nothing to provide a solution for it. This was a very expensive printer for a small home/office and I've wasted both my time and my money. I'll never buy another printer from you again.

OMG! I have the same situation. I bought this April 2017, and it give me this 062-380 in June 2018. The customer service told me it is out of service. I barely use this printer and I love it. Now, I have to rethink all my business products away from Dell. Let me know if you have any solution. Thanks

Manual here-- http://www.dell.com/support/home/uk/en/ukbsdt1/product-support/product/dell-h625cdw-printer/manuals 

Don't bother with the link to read the manual.. not helpful at all.

There is no reference to the error code.

I too purchased this expensive all in one color laser Dell printer in April 2017.  It broke in June 2018.  2 months out of warantee.  I barely used the printer.. pretty sure ink is still at least half full.  

No service center, repair, parts... this is now landfill.   

Yes,

I just got the same error, Dell supports answer was its out of warranty so we no longer provide technical support or service of this unit.  6mo old, and its a paperweight headed for the scrap heap...

Spent $1000 on a top of the line Dell color laser multi function printer. Model S3845cdn. Purchased June 2017. Used as a home office printer. Only run 374 copies through it. Now getting error code 062-380. Appears to be some sort of scanner problem. Scanner lamp does not come on. Dell tech. support will not help me since the printer is out of warranty. They no longer sell this printer, or and parts for it. So apparently I now have a $1000 paper weight and no printer! Sounds like a trip out to the desert with my Barrett 50 cal. and some Tannerite is in order! I will never buy Dell again!!! Their quality and support has really gotten terrible. I have had several Dell desk top and laptops over the years. Very, very disappointing!!!

Same experience here. The machine was on and only printed 300 pages or so and a couple of month over warranty, same issue. The odd thing is that I started using the machine 4 month after I bought it, reading other online reviews makes me thinking that might be dell has some preset program to make it fail after the warranty??? Very disturbed. And no support at all. They even refuse to provide an estimated repair cost so I can get the extended warranty from credit card company. HP provided without any arguement. I have over a douzen dell computers in my office that I purchased and have to think twice about their products now... 

I have had the same issue.  Received error code 062-380 two months after out of warranty.  This sure seems like a software bomb. Myself and my clients will no longer be using Dell after this .

Same problem here. It DOES seem like a software error but good luck getting them to fess up to it. I was able to scan from my wife's old windows 7 pc, but windows 10 is a bomb. The error has something to do with the ADF (automatic document feeder). If you did not notice, Dell is no longer in the printer business which is probably the reason for the lack of interest. 

Exactly same here. Just a few months after warranty expired. Barely used, for home use only. Sometimes my family didn’t use it for a whole month. In one year we didn’t run out of any cartridges, so imagine. Dell disabled whole printer while this is known scanner issue only. If Dell would make cars, streets would be full of standing cars because of broken light bulb in glove compartment. There are hundreds of people on internet with exact same problem, some of them call it a software bomb. This printer replaced my 5year-old Brother laser printer, which I gave to my friend, and, unlike this 15-month-old Dell, it is still running.