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anthonystark

updated

11 years ago

0

51589

December 18th, 2015 10:00

'No suitable paper' - E525w

My E525w printer is regularly displaying :

No Suitable Paper

024-969 Printer

Load Paper then press (tick)

A4 (210 x 297mm)

I don't know why this occurring prior to printing as I select A4 as the paper size.

  • Formula88

    29 Posts

    1469

    0

    Posted January 14th, 2016 23:00

    Anthonystark,

    I assume you meant you have set A4 as the paper size on the software that you are using.

    Besides the above, when you load paper in the tray, the printer op panel will prompt you to select the paper size. Do make sure to select 'A4' for Paper Size and 'Plain' for Paper Type.

    Hope this helps.