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Go to SolutionV313w cannot connect to Win 8 computer
I tried to download the drivers for this printer/all in one and when I try to install the it on the computer it can't seem to find the computer on the network. The device shows up in the device list but I am not allowed to select it and I can't scan a document to the windows 8 computer.
sandeep_par
4 Apprentice
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1472 Posts
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Posted March 15th, 2013 08:00
Hi thexphial,
Welcome to the community.
I understand that you are unable to connect to the printer on Windows 8. Please check the link below which would be helpful in resolving this issue:
If you have any further queries please feel free to contact us.
Thanks and Regards
Sandeep P
#iworkfordell
PudgyOne
11 Legend
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30315 Posts
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106638 Points
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Posted March 15th, 2013 16:00
thexphial,
First run Delete Print Jobs to remove any stuck print jobs from the queue.
Make sure the printer is not usb cable connected.
Hit the Windows key and the x keys at the same time, programs and features, Dell V313w Printer, uninstall.
Restart your computer.
Make sure the printer was removed. Manual Printer Driver Removal
With the computer online, insert the Dell V313w Printer disk, choose additional computer, network and follow the instructions. It should ask for the printer. Avast should not be a problem.
Rick