UNSOLVED
V313w
1) Need to locate an installation disc for this printer to install the OCR program
2) When I go to Printer Home and access the Support Tab, click on the Dell Service Center nothing happens. Same for Advanced Scan
3)Outlook has been configured as my email client and I can scan from the printer to an email but cannot scan to email or .pdf from the computer. I assume it is because the OCR program has not been installed.
Thanks for your answers thus far and I look forward to finally fixing my issues with this printer.
Robert P (retired)
6 Operator
•
9396 Posts
195
0
Posted September 18th, 2017 07:00
Hi Roadtrp,
Thanks for posting.
Which OS are you using? The printer is only supported by the following OS:
Your Dell V313w All In One Wireless Inkjet Printer supports these operating systems:
Windows 7, 64-bit
Windows 8, 64-bit
Apple Mac OS
Windows 7, 32-bit
Windows Vista, 32-bit
Windows Vista, 64-bit
Windows 8, 32-bit
Windows XP
Windows XP, 64-bit
Linux
http://dell.to/2wAZME0
Robert P (retired)