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johnforte55

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13 years ago

J

johnforte55

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8438

November 17th, 2013 08:00

V515w printer does not print black ink

My Dell V515w printer has 40% black ink but has 0%  Color ink

I set print to "Use Black ink only" but Nothing prints?

Why?

Does the color ink need to have ink in order to only prink black?

thanks

  • PudgyOne

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    30315 Posts

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    Posted November 17th, 2013 14:00

    johnforte55,

    Dell Series 21,23 ink cartridges have a sensor in them that cannot be reset. Article on refilling Dell ink cartridges.

    You need to have enough ink in both cartridges for the printer to read the sensors.

    Rick