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jmarquez3

updated

11 years ago

J

jmarquez3

2 Posts

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8428

September 12th, 2015 19:00

"Your Dell Printer Home software needs to be updated"

Yikes I can't get help for this issue! I have the 313W Dell Printer and supposedly my warranty is up so NO ONE IS helping me! What do I need to do I am in School and need my printer working!

  • PudgyOne

    11 Legend

    30315 Posts

    106638 Points

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    Posted September 12th, 2015 19:00

    jmarquez3,

    I do not see any other posts from you.

    Make and model of your computer and operating system? 32-bit or 64-bit?

    What virus program and firewall are you using?

    Printer wired or using the wireless adapter? If wireless adapter, is the printer working on your wireless network?

    Rick

  • jmarquez3

    2 Posts

    325

    0

    Posted September 12th, 2015 19:00

    what does that mean? I don't understand. My 313W says i need to update my printer software but doesn't tell me how and Dell support won't help because the warranty is up!