Bobba65," No you have not fallen victim to someones phishing expedition." I think Dell Support was incorrect in telling you Dell Support 2.x does not exist. I looked last nite at Dells download page and it was there under applications. I am thinking of installing it Back on my computer. I plugged in my service tag on my Dim and it lists it. When I put my in my service tag on my latitude it does not list Dell Support 2.x . I don't think latitude supports 2.x .

 I can tell you that so far Dell Support 3.0 has told me that I needed a driver for my cd burner . that I downloaded and installed . It is still on my desktop and no where else . Also it said I needed a video driver a few days ago , that I did not install thankfully after reading some of the posts here on the forum . It also says my startup folder has some files that are starting up with no application, I am leary of letting it fix it because it does not list what files it wants to delete. This just my experience with Dell Support 3.0

   Malron