I am using MS Office 2002. Last week, after downloading the latest update, I had problems with my computer and had to use system restore. Now that I have done that, when I go to the Office Update website I get the following message:

Error! Unable to check for updates on this computer

The Office Update sit is unable to check for updates on this computer. This may be happening because of one of the following reasons:

• You do not have administrative privileges for this computer.
• There is a network problem and the detection catalog use by the Office Update site failed to download. Go back to the Downloads home page and try running detection again.
• Windows Installer patch files (.MSP files) from previously applied Office updates are missing from the \Windows\Installer hidden directory on your computer. MSP files are stored on your computer after update installation completes because they need to be reference for future update operations. If the files are missing you will not be able to apply Office updates. you may also be unable to uninstall Office products as a result of the same problem. Please contact Microsoft Product Support Services for assistance.
• You installed office updates in the past and then upgraded from Windows Installer version 1.0 to Windows Installer version 1.1. For more information see the KB article Windows Instgaller May Prompt for Install Source if Unavailable.

I am thinking that because of my system restore, the third bullet is what has happened to me. None of the others apply to me. When I go to the Microsoft Support website it says that I have an OEM product and I need to come to dell for help.

Any suggestions on how i can update my Office 2002?

 

Thanks in advance for your help!

Chad