when I try to install proofing tools for German, the Office assistant tells me they are not installed and asks if I want to install them now. I click Yes. Then comes a message saying this is not possible because of an error of Windows installer code 1601
many thanks for your message. However it applies to a computer working under XP. The computer with the problem is a portable still working under NT. Do you think your (IBM's) method also works under NT ?
Thanks for your prompt response. I went to that link and it is for WIndows 2000 and NT. I have XP. That web page says " For Windows 95, 98, and ME see Windows Installer 2.0 Redistributable for Windows 9X. Note: Microsoft Windows XP contains Windows Installer 2.0 and therefore can't be installed or upgraded by this redistributable."
Please advise if you have any other ideas. I am stumped.
I tried msiexec /unregister and then msiexec /regserver. The system did nothing, changed nothing. MY Windows Installer appears to be corrupt. Can you tell me how to fix this? I am unable to install or uninstall a program. I even ran "SFC /scannow" and it churned away but left me with no messages and no change to the system. Please advise.
MACHADO458
167 Posts
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Posted August 13th, 2006 23:00
Error 1601 means the "Windows Installer" service could be accessed. It could not be running or missing.
Following the steps here -> http://support.microsoft.com/kb/321497/en-us?spid=2529&sid=225
Under the section called "Resolution". It will unregister the service and re-register it.
Then try to install the proofing tools. Let me know if that works or not.