‎RevoverPoint error after VM unprotecting | DELL Technologies

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AxLav

updated

5 years ago

AxLav

2 Posts

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842

January 3rd, 2022 02:00

RevoverPoint error after VM unprotecting

Hi Everyone,

I have a problem on my vcenter (7.0 and RPVm 5.3.0).

After unprotecting my VM, and deleting the copy, the consistency group is still there and I get error with any actions on it.

The CG status is OK and the transfer status is "Active". The unprotected VM is still on the "Protected VMs".

Is there any command to refresh the status ?

DD
Dell-DylanJ
6 Operator
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2924 Posts
726
0
Posted January 3rd, 2022 09:00
Hello,

I would recommend contacting phone support. I took a look through documentation I have access to and found some similar articles, but covered older software versions and the article says the cause was supposed to have been patched.
A
AxLav
2 Posts
703
0
Posted January 4th, 2022 00:00
thanks for your answer.

Yes, I have also found articles about problems fixed in a previous version.

I have another problem in the same situation. Very strange, but I think I'll try to upgrade to the 5.3.2. this is the last version I think.
I
Idan
4 Apprentice
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675 Posts
581
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Posted January 24th, 2022 23:00
Hi @AxLav,

While there are few related fixes in 5.3.2, I would check via REST or CLI if the CG was actually deleted (get_groups in the sysmgmt CLI fo example). You can also try to clear browser cache and try a diff browser. It's also possible to unprotect using REST.

Hope that helps,

Idan