Hi,

Our company has used this software for couple of months, but just discovered this problem now.

We used to access the RM through a web browser by accessing specific address. Then the RM application window will pop-up that suggest us to fill user name and password. Everything was going well before till there is a new employee come with his new installed computer. When we access the RM using the same way. It fails, the RM window pop-up for couple of second but after that there is now further action. We can not see the log in window as shown when whe access from different computer.

I have tried to reinstall the IE using the latest version (9) and the java plug-in for web browser, but it is stil not working . This happens also for other several computers, the rest are fine.For further information we use RM v5.4.2.0

1. So my question there is any special setting that I should do on this computer to be able to access RM through web browser?? 
2. How can I solve this problem?

Thank you for the answer in advance