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fschlupp

updated

21 years ago

F

fschlupp

2 Intern

•

397 Posts

0

504

December 19th, 2005 13:00

EmailXtender Upgrade Issue

I am upgrading to EX 4.70.434 from 4.60.332. After the install program begins I get a popup window with the title Open Volumes Found which says, "Not all volumes have been successfully closed. All volumes must be closed before upgrading."

I checked the EX Admin and it appears that all volumes have been closed. I ran the message in the eKB and didn't see anything relevant.

Any suggestions?
  • KT

    kamal.thakor

    100 Posts

    241

    0

    Posted January 3rd, 2006 19:00

    Open EX Admin, make sure that all the volumes are closed. If possible, re-close them. Stop the EmailXtender services and then perform the upgrade installation.

    Kamal
  • F

    fschlupp

    2 Intern

    •

    397 Posts

    241

    0

    Posted January 4th, 2006 05:00

    Hi Kamal
    How do you re-close a volume? I only see the close option when I right click a volume but this option is greyed out.
    Thanks

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