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T
the_stranger1
2 Posts
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2221
March 16th, 2011 10:00
SourceOne User Directed Archive questions
I have 2 questions on UDA activity. -Edit Messages are Archiving but they do not get replaced with Shortcuts. I'm using 6.5.1.1035
I have some messages that do not appear to be 'shortcutting'. the icon doesn't change and the size of the message and attachment remains the same. The messages are being archived.
To do this test I created an activity to archive UDA messages, then an activity to shortcut archived messages.
What am I missing?
My second question is … A user has deleted a subfolder from their UDA folder in Outlook. Most of the messages in the subfolder had already been short-cutted. How can I restore this to their Outlook folder? Will SourceOne restore the subfolder they created? In addition to this – if they created another subfolder with the same name, how will SourceOne handle this? Will it populate the folder with the shortcuts that were there previously?
Thanks for the help!
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