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CD Burner quit....
Hi. Went to burn an audio CD from music files. Files PLAY just fine on music match and Windows Media. When I went to burn a CD on musicmatch or Windows Media, BOTH players say "No CD/DVD drive detected"..Went to the hardware manager checked for yellow boxes and both drives are fine. CD burner reads data just fine, but will not burn. Tech support is sending a new drive, but I feel this is more a software issue. I think I may have some corrupt files. Any suggestions other than to dump and re-install the whole operating system ? Spent 2 hours on the phone with a Dell Tech last night and did everything from going into the registry and more. Still no cigar. Any help greatly appreciated. System only 2 months old (Samsung CD burner SW252S). Thanks
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Posted January 25th, 2005 01:00
Tried that a number of times. Same old message: "Insert blank disc" No disc detected, over and over again....Retry-then everything freezes..Neat108
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Posted January 25th, 2005 07:00
Hi Neat,
Dell released a firmware update for the Samsung 252 to address some read / write issues, so the problem may have been the drive, the Tech should have had you try that before sending a drive. However the new drive may correct your problem. I would see how the new drive functions before trying to fix a "software" problem you may not have.
Best Regards
God, grant me the senility to forget the people I never liked anyway,
the good fortune to run into the ones I do
and the eyesight to tell the difference.
CD/RW Link
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Posted January 25th, 2005 20:00
Thanks anyway. Tech still a no-call, no show. Somehow I'm not surprised....Dumped windows, went to re-install, re-installed, burner now works, however computer will NOT connect to the Net. (Using my old computer). The system resore discs they give you are in-complete.
osprey4
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108
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Posted January 24th, 2005 23:00