i recomend dell chat service just go the dell website and go on the support section the go to the chat service

Thank you for your response.  Tried to get on the live chat line for 45 minutes but no response.  So far not impressed by Dell's award winning tech support.  Really miss my computer.  Wish Dell would give me some help. 

Dell has some of the worst Customer service I have ever experienced. I got hung up on by "Mack" today. Ridiculous. I don't think I will ever purchase another pc from them.

i agree , they won't help me out with my computer and that is the last time i be getting anything from them dell is trash

 

Did you know that you can not send your laptop back to Dell to be repaired that they will not repair your laptop.  THey will analyze it but not repair it.  My Inspiron 6000,bought November 2005 from Dell under warranty is Harddrive dead.  And they want to repair it by phone.  I am appalled by the type of customer service from Dell.  Will not use Dell again,  Will use a company that provides service after purchase.  Listen out Dell the word is spreading as of today.  Ask Gateway what happened when their tech and customer support deteriorated.

Message Edited by Mr_bleu on 12-17-200611:42 AM

Message Edited by Mr_bleu on 12-17-200611:46 AM