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Maxtor DiamondMax Plus 8 Hard Drive Failures
Hey all,
Recently we adopted a new naming convention for all the PCs in our environment so I started going around changing the computer names on the network.
While doing so, I figured it would be a good idea to run the disk cleanup wizard and also defrag the drives since the machines most likely needed that done.
In the process, I ran into several problems.
Out of about 150 Dell GX270 machines that were done, about six of them all would not boot back up or boot back up to blue screens.
Going through the IDE Drive Diagnostics, I received error codes ranging from Failure Code 7 to messages that an error occurred and the diagnostics could not be run.
So, I hopped onto the diagnostic partition and ran the Hard Drive diagnostics from there. During the reading portion, I received error 0F00:0244 on multiple occasions which gives error:
Uncorrectable data error or media is write protected
So, all these machines have the Maxtor DiamondMax Plus 8 Hard Drive, the 40 GB drives. This is a failure rate of 4%, which is incredibly high for a hard drive.
I have read other posts online through Google and it sounds like many others are having trouble with these drives.
I attempted to repartition the drives, format, and even attempt a disk wipe on a few and they all would not work.
Just wondering if anyone else has had any problems on any scale with these drives.
I have two more drives to send off for warranty replacement on Monday.
Brian S.
A+, Net+, 2000 MCSA
- Ironically I lost my hard drive last night. Same Machine GX 270T. Google is an amazing tool as I went on a search, listing: Error Code 0f00:0244 which in conclusion brought me to your post. Although I am frustrated that this occured I am a little more l relieved the cause was not due to an operator error. I am not sure of my warranty period but I hope I have some form of remedy. I am not sure Dell's only problem is the GX 270. There may be others. In my brief search I found another post on another site referencing a Dell notebook, with the same error code experiencing the same.
- Amazing to me are two experiences after blue screen: 1) I can F8 boot into safe mode and 2) I remove the base stick of RAM and set it aside and then swap the second stick RAM into the base position and the system boots regularly fine. I got the hint elsewhere on DellTalk to check the memory.
Michael D600
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Posted December 14th, 2004 17:00
Same here today with a Maxtor 120 GB SATA drive. Same symptoms in the IDE Check utility and with the Dell utilities on the Service partition. Seems Maxtor had a major problem with their drives.
Michael- I'm glad to hear Dell dropped Maxtor. These drives were the bane of my existence for the first half of this year. They ran so hot you could fry an egg on them. :smileymad: We replaced all of our Maxtors with Seagate drives and haven't had any problems yet.
- I am amazed that there has not been a recall on these drives. Afterall, I believe that their failure rate is much higher than the IBM hard drives that went to court.So far, we've now had about 15 drives fail out of the 150 or so Dell GX270's we have... a whopping 10% failure rate when the failure rate is normally below 0.1%.Brian S.
- It appears that Dell's customer service is the pits. My company who is affilated with a large university and has purchasing power through the university is seriously considering dropping Dell from their computer purchases. I also know that the university is also considering the same thing. To much valuable data is being lost. Dell should consider a full recall so that customers can perform a data transfer to a new hard drive before the valuable is lost. It would show that Dell cares more about the customer than their profits.
dirtybird119
7 Posts
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Posted June 24th, 2005 20:00
Okay, http://dell-gx280-stinks.blogspot.com/ is my new spot to rant about how poor my GX280 has been since i have had it.
Check it out, and please post your comments!
I have replaced
Memory
Motherboard
Heatsink
and now, both my Maxtor HD have just given me the error code 7 - read error!
Both? What in the world! Has anyone had both die at the same time?
Now, this will be the 4th time I have to reinstall OS(XP)/ and other programs. Guess I'd better bring my cot to work!
I think our university needs to cancel its orders/contracts with Dell. This is crazy! Oh, and they said *if* they replaced my machine i would still get a GX280 cause they are still in production.
Bad Dell!
Please make things better!Message Edited by dirtybird119 on 06-24-2005 04:04 PM
ejn63
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Posted November 23rd, 2004 19:00