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Hello I have been running Dell Server Update Utility(22.07.00) for about 1 hour now and 4 of the 20 updates are constantly saying "not started' with the dots next to it indicating it's waiting. Most say Successful or Reboot required, is it normal to take over an hour? Should I attempt to reboot?
Thanks very much
1424
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Posted August 28th, 2022 18:00
It's an RX740D
1416
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Posted August 28th, 2022 19:00
Can you share the screenshot of SUU screen where it is showing "not stared" for these packages.
1418
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Posted August 28th, 2022 19:00
Hello,
BIOS, Backplane Expander F/W, Video Driver. All others are successful or "reboot required".
Can I reboot the server and let the pending ones update safely?
thanks in advance
1419
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Posted August 28th, 2022 19:00
Can you let me know which are the four components which pending? You can finish remaining update and try again. If pending update are firmware and not driver, You can also try update the firmware using iDRAC
1414
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Posted August 28th, 2022 20:00
1414
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Posted August 28th, 2022 20:00
It has three dots cycling through against the updates that say "not started". I presume it will install the updates it can if I reboot and just simply fail on those other four. But I would love to get your opinion before I do anything, thank you
1404
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Posted August 28th, 2022 21:00
I was able to reboot and all but the BIOS updates were successful. I have also tried to run the BIOS installer file sepereately and it fails, any suggestions?
Thanks.
1399
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Posted August 28th, 2022 23:00
Hi, this is an unusual behavior and I think this would be best handled with an official ticket raised. Could you please refer to the link below for deeper dive?
https://dell.to/3QZ91YjSocial Media and Communities Professional
Dell Technologies | Enterprise Support Services
#IWork4Dell
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Posted August 29th, 2022 01:00
Did you got any specific error message when try to update BIOS using individual installer. Can you try updating BIOS using iDRAC
DELL-Young E
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Posted August 30th, 2022 19:00
Hi, What is your OS? You may need OMSA reinstallation.
Social Media and Communities Professional
Dell Technologies | Enterprise Support Services
#IWork4Dell
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