UNSOLVED
Venue 8 7840: Media problems
I can't get any media files loaded on my 64 gb sd card. I hook it up to my computer, transfer stuff over to the card, and it shows that it's on there afterwards, but when I try to access any of it, whether it's a movie or a music file, it's GONE. It will go onto the card if I remove it and put it on directly, but then when I put it back in my Venue, the files are gone. What's going on here, and what can I do about it?
Same problem with Venue 7. Apparently Dell locked out the external memory from sending anything to it! Internal memory fills up with Games, etc and your are not allowed to put the "Games" into external memory as you are on android phones. Dell blames it on the Android version but my phone has the same version OS and does not have this "defect"! Unfortunately, Dell will not respond reference this 'DEFECT" and/or possible solution! There are proposed hacks out there to modify the OS!
jrandallg
24 Posts
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Posted November 16th, 2015 08:00
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