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Atadi

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4 years ago

A

Atadi

1 Rookie

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5 Posts

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499

May 12th, 2022 10:00

Updating software on UnityVSA CE

Hi guys,

I would really like to address the vulnerabilities on my current version 5.0.3 and am looking for the software update page but can't find one. It seems I am not the only one having difficulty finding the updates. Others on here have gotten links that don't work and are ultimately advised to contact support. I have tried to find the right channel to contact support but have yet to find it. What I did find was a page asking for service tag or serial, yet the ones that I have are not accepted.

Anyone know how or where to get the software updates?

  • DELL-Sam L

    Community Manager

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    8118 Posts

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    Posted May 13th, 2022 09:00

    Hello Atadi,

    Here is the link to the download.  You will need to login to your emc account in order to download the file.

    https://dell.to/37NJSic

  • Atadi

    1 Rookie

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    5 Posts

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    Posted June 14th, 2022 03:00

    Hi Sam,

    I am getting Invalid Access. The link you shared may have been time based so could you please resend?

    Thanks in advance.

  • DELL-Sam L

    Community Manager

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    8118 Posts

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    34619 Points

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    Posted June 14th, 2022 09:00

    Hello Atadi,

    You will need to use the following method to acquire your license.  We are working to resolve the website issue.

     

    UVSA CE Workaround : The workaround for getting the UnityVSA Community Edition trial license is to open a Service Request with License Operations.

    Licensing Service Request for UVSA CE Trial License:

    Customer (internal or external) opens a Licensing Service Request.

    1.           There are 3 ways to open a Service Request:

    • By visiting https://dell.to/3xPxOab and using the Live Chat. The Chat Team will assist the requester to create a Ticket.
    • A Service Request can be opened on the Support Site by selecting "Create a Service Request" and providing all the relevant information required to address the request.
    • Contact the Dell EMC Support Line by calling 800-782-4362, option 4, option 4, (at any time) and they will assist you and/or create an SR on your behalf.

    2.           Information needed in the Service Request:

    • Software Part Numbers – 456-110-674    UnityVSA CE 4TB=IC
    • Quantity/Capacity – Qty 1

    3.           Machine information: UUID

    4.           Site Info

    5.           If this is a Dark Site, please inform Licensing of this

    6.           Reason for trial license = UVSA CE Trial License Website is down