UNSOLVED

msully1001

updated

21 years ago

0

790

August 20th, 2005 15:00

Hijack Log second posting

Help!  Below is a copy of the Hijack file for my computer.  I keep getting a Generic Host process for Win32 message followed by the NT Authority shutsdown.  I cannot access the internet on that computer and most of my programs don't work.  All my system restore dates are gone.  I have run my MS Spyware and McAfee antivirus and both come up negative.  I have run stinger.EXE and FixKorgo EXE.  Both turn up nothing.  I then tried this hijack and below are the posted results.  Any help would be appreciated.

 

Logfile of HijackThis v1.99.1

Scan saved at 9:36:47 PM, on 8/13/2005

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\LEXBCES.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\system32\LEXPPS.EXE

C:\WINDOWS\Explorer.EXE

C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe

C:\Program Files\Intel\Intel Application Accelerator\iaanotif.exe

C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe

C:\WINDOWS\system32\Rundll32.exe

C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe

C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe

C:\PROGRA~1\mcafee.com\agent\mcagent.exe

C:\PROGRA~1\mcafee.com\agent\McUpdate.exe

C:\WINDOWS\system32\dla\tfswctrl.exe

C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe

C:\PROGRA~1\mcafee.com\mps\mscifapp.exe

c:\progra~1\mcafee.com\vso\mcvsescn.exe

C:\PROGRA~1\McAfee\SPAMKI~1\MSKAgent.exe

C:\Program Files\Lexmark X6100 Series\lxbfbmgr.exe

C:\Program Files\Lexmark X6100 Series\lxbfbmon.exe

C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe

C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe

C:\Program Files\Microsoft AntiSpyware\gcasServ.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\Program Files\Hewlett-Packard\Toolbox2.0\Apache Tomcat 4.0\webapps\Toolbox\StatusClient\StatusClient.exe

C:\Program Files\Dell Support\DSAgnt.exe

C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe

C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe

C:\WINDOWS\system32\CTsvcCDA.EXE

C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe

c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe

C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\MsPMSPSv.exe

c:\PROGRA~1\mcafee.com\vso\mcshield.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\HijackThis.exe

 

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://bfc.myway.com/search/de_srchlft.html

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.azcentral.com/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer Provided by Cox High Speed Internet

R3 - URLSearchHook: (no name) - {4D25F926-B9FE-4682-BF72-8AB8210D6D75} - C:\Program Files\MyWaySA\SrchAsDe\1.bin\deSrcAs.dll

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll

O2 - BHO: McBrwHelper Class - {227B8AA8-DAF2-4892-BD1D-73F568BCB24E} - c:\program files\mcafee.com\mps\mcbrhlpr.dll

O2 - BHO: McAfee PopupKiller - {3EC8255F-E043-4cae-8B3B-B191550C2A22} - c:\program files\mcafee.com\mps\popupkiller.dll

O2 - BHO: (no name) - {4D25F921-B9FE-4682-BF72-8AB8210D6D75} - C:\Program Files\MyWaySA\SrchAsDe\1.bin\deSrcAs.dll

O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll

O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll

O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll

O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe

O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Application Accelerator\iaanotif.exe

O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe

O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe /r

O4 - HKLM\..\Run: [P17Helper] Rundll32 P17.dll,P17Helper

O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE

O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"

O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r

O4 - HKLM\..\Run: [MMTray] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe"

O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask

O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe

O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe

O4 - HKLM\..\Run: [BuildBU] c:\dell\bldbubg.exe

O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"

O4 - HKLM\..\Run: [MPSExe] c:\PROGRA~1\mcafee.com\mps\mscifapp.exe /embedding

O4 - HKLM\..\Run: [MSKAGENTEXE] C:\PROGRA~1\McAfee\SPAMKI~1\MSKAgent.exe

O4 - HKLM\..\Run: [MSKDetectorExe] C:\PROGRA~1\McAfee\SPAMKI~1\MSKDetct.exe /startup

O4 - HKLM\..\Run: [MoneyStartUp10.0] "C:\Program Files\Microsoft Money\System\Activation.exe"

O4 - HKLM\..\Run: [Lexmark X6100 Series] "C:\Program Files\Lexmark X6100 Series\lxbfbmgr.exe"

O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe

O4 - HKLM\..\Run: [mmtask] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe"

O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot

O4 - HKLM\..\Run: [StatusClient] C:\Program Files\Hewlett-Packard\Toolbox2.0\Apache Tomcat 4.0\webapps\Toolbox\StatusClient\StatusClient.exe /auto

O4 - HKLM\..\Run: [TomcatStartup] C:\Program Files\Hewlett-Packard\Toolbox2.0\hpbpsttp.exe

O4 - HKLM\..\Run: [CheckRes] C:\Program Files\MyBackDrop\ActivDesk.exe

O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup

O4 - HKCU\..\Run: [MSKAGENTEXE] C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll

O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe

O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe

O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)

O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O12 - Plugin for .avi: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll

O16 - DPF: {200B3EE9-7242-4EFD-B1E4-D97EE825BA53} (VerifyGMN Class) - http://h20270.www2.hp.com/ediags/gmn/install/hpobjinstaller_gmn.cab

O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,90/mcinsctl.cab

O16 - DPF: {555500CD-CB54-11D6-8DB9-0000864598B3} (Diagmgr Class) - http://ispe.sdc.hp.com/awebui/jsp/answerweb/applets/HPISDiagManager.CAB

O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,23/mcgdmgr.cab

O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe

O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE

O23 - Service: IAA Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe

O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE

O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe

O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe

O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - McAfee, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe

O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe

O23 - Service: McAfee SpamKiller Server (MskService) - McAfee Inc. - C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe

O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

  • RKinner

    2 Intern

    •

    5851 Posts

    220

    0

    Posted August 20th, 2005 20:00

    I am suspicious of this one:

    O4 - HKLM\..\Run: [CheckRes] C:\Program Files\MyBackDrop\ActivDesk.exe

    These are usually installed as part of the smitfraud infections so are probably no good.

    O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe

    O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe

    I'd check them and Fix Checked.

     

    Also I see:

    C:\WINDOWS\system32\Rundll32.exe

    but no where do I see how it starts.  Open HijackThis, Open the Misc tools section, Open Process Manager and check the box that says Show DLLs.  Then find the

    C:\WINDOWS\system32\Rundll32.exe

    entry and highlight it.  What .dlls files show up in the bottom pane?  Do the same for:

    C:\WINDOWS\system32\services.exe

     

    Also Start, Run, sigverif, OK to bring up the File Signature Verification program.  Then press Start.  Do you see wininet.dll or shell32.dll on the list?  What else do you see?

     

    Ron

     

  • 220

    0

    Posted August 23rd, 2005 12:00

    Ok I fixchecked the first 3.  Here is the Rundl32.exe

    C:\WINDOWS\system32\ntdll.dll

    C:\WINDOWS\system32\kernel32.dll

    C:\WINDOWS\system32\msvcrt.dll

    C:\WINDOWS\system32\GDI32.dll

    C:\WINDOWS\system32\USER32.dll

    C:\WINDOWS\system32\IMAGEHLP.dll

    C:\WINDOWS\system32\ShimEng.dll

    C:\WINDOWS\system32\AppPatch\AcGenral.DLL

    C:\WINDOWS\system32\ADVAPI32.dll

    C:\WINDOWS\system32\RPCRT4.dll

    C:\WINDOWS\system32\WINMM.dll

    C:\WINDOWS\system32\ole32.dll

    C:\WINDOWS\system32\OLEAUT32.dll

    C:\WINDOWS\system32\MSACM32.dll

    C:\WINDOWS\system32\VERSION.dll

    C:\WINDOWS\system32\SHELL32.dll

    C:\WINDOWS\system32\SHLWAPI.dll

    C:\WINDOWS\system32\USERENV.dll

    C:\WINDOWS\system32\UxTheme.dll

    C:\WINDOWS\system32\serwvdrv.dll

    C:\WINDOWS\system32\umdmxfrm.dll

    C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2180_x-ww_a84f1ff9\ comctl32.dll

    C:\WINDOWS\system32\comctl32.dll

    C:\WINDOWS\system32\P17.dll

    C:\WINDOWS\system32\DSOUND.dll

    C:\progra~1\mcafee.com\vso\ McVSSkt.dll

    C:\WINDOWS\system32\WS2_32.dll

    C:\WINDOWS\system32\WS2HELP.dll

     

    Here is the services.exe

     

    C:\WINDOWS\system32\ntdll.dll

    C:\WINDOWS\system32\kernel32.dll

    C:\WINDOWS\system32\msvcrt.dll

    C:\WINDOWS\system32\ADVAPI32.dll

    C:\WINDOWS\system32\ RPCRT4.dll

    C:\WINDOWS\system32\ USER32.dll

    C:\WINDOWS\system32\GDI32.dll

    C:\WINDOWS\system32\USERENV.dll

    C:\WINDOWS\system32\SCESRV.dll

    C:\WINDOWS\system32\AUTHZ.dll

    C:\WINDOWS\system32\ umpnpmgr.dll

    C:\WINDOWS\system32\ WINSTA.dll

    C:\WINDOWS\system32\ NETAPI32.dll

    C:\WINDOWS\system32\NCObjAPI.DLL

    C:\WINDOWS\system32\ MSVCP60.dll

    C:\WINDOWS\system32\ AcGenral.DLL

    C:\WINDOWS\system32\WINMM.dll

    C:\WINDOWS\system32\ole32.dll

    C:\WINDOWS\system32\OLEAUT32.dll

    C:\WINDOWS\system32\MSACM32.dll

    C:\WINDOWS\system32\VERSION.dll

    C:\WINDOWS\system32\SHELL32.dll

    C:\WINDOWS\system32\SHLWAPI.dll

    C:\WINDOWS\system32\UxTheme.dll

    C:\WINDOWS\system32\serwvdrv.dll

    C:\WINDOWS\system32\umdmxfrm.dll

    C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2180_x-ww_a84f1ff9\ comctl32.dll

    comctl32.dll

    C:\WINDOWS\system32\secur32.dll

    C:\WINDOWS\system32\Apphelp.dll

    C:\WINDOWS\system32\eventlog.dll

    C:\WINDOWS\system32\WS2_32.dll

    C:\WINDOWS\system32\WS2HELP.dll

    C:\WINDOWS\system32\PSAPI.DLL

    C:\WINDOWS\system32\wtsapi32.dll

    On the sigverif I do not see wininet.dll or shell32.dll on the list. Here is what I see:

    omci.sys

    acfpdf.txt

    acpdf207.dll

    acpdfui207.dll

    lxwf2000.dll

    lxwf2000.gpd

    Thanks for the help

  • RKinner

    2 Intern

    •

    5851 Posts

    220

    0

    Posted August 23rd, 2005 13:00

    How do you connect to the internet?  Dialup, Cable modem, DSL, company LAN, Router, Wireless?

    Start a notepad file:  Start, Run, notepad, OK.

    Start then Rightclick on My Computer and select Manage then Event Viewer and finally System.  Look for Red Marks.  Starting at the top one, double click to open the message then click on the bottom of the three buttons to copy the text to your clipboard then paste it (Ctrl + v or Edit, Paste ) to the notepad.  Go back 3 or 4 red marks or until you reach the last reboot.

     

    Also Start, Run, cmd, OK to bring up a black CMD screen.  Type:

    ipconfig /all

     

    Highlight the results and press Enter.  This will copy it to your clipboard.  Paste that to the notepad.

     

    Finally type:

    net start

    Highlight the results and press Enter.  This will copy it to your clipboard.  Paste that to the notepad too.

    Close the cmd window then File, Save As the notepad file to a floppy: a:\junk  Move the floppy to another computer and open the notepad file:  Start, Run, notepad a:\junk.txt, OK.  Then open a reply to this post and copy and paste the text from the notepad file.

    Ron

  • 220

    0

    Posted August 23rd, 2005 22:00

    This computer connects to the internet via a wired router to the cable modem.

     

    Event Type: Error
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7023
    Date:  8/23/2005
    Time:  4:08:02 PM
    User:  N/A
    Computer: DELL
    Description:
    The IPSEC Services service terminated with the following error:
    The parameter is incorrect.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


    Event Type: Error
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7000
    Date:  8/23/2005
    Time:  4:08:02 PM
    User:  N/A
    Computer: DELL
    Description:
    The ASCTRM service failed to start due to the following error:
    The system cannot find the file specified.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

    Event Type: Error
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7031
    Date:  8/23/2005
    Time:  6:33:11 AM
    User:  N/A
    Computer: DELL
    Description:
    The Remote Procedure Call (RPC) service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Reboot the machine.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

    Event Type: Error
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7023
    Date:  8/22/2005
    Time:  10:09:09 PM
    User:  N/A
    Computer: DELL
    Description:
    The IPSEC Services service terminated with the following error:
    The parameter is incorrect.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


    Microsoft Windows XP [Version 5.1.2600]
    (C) Copyright 1985-2001 Microsoft Corp.

    C:\Documents and Settings\Michael>ipconfig/all

    Windows IP Configuration

            Host Name . . . . . . . . . . . . : Dell
            Primary Dns Suffix  . . . . . . . :
            Node Type . . . . . . . . . . . . : Hybrid
            IP Routing Enabled. . . . . . . . : No
            WINS Proxy Enabled. . . . . . . . : No

    Ethernet adapter Local Area Connection:

            Connection-specific DNS Suffix  . :
            Description . . . . . . . . . . . : Broadcom Net
    roller
            Physical Address. . . . . . . . . : 00-13-20-04-
            Dhcp Enabled. . . . . . . . . . . : Yes
            Autoconfiguration Enabled . . . . : Yes
            Autoconfiguration IP Address. . . : 169.254.186.
            Subnet Mask . . . . . . . . . . . : 255.255.0.0
            Default Gateway . . . . . . . . . :

    C:\Documents and Settings\Michael>net start
    These Windows services are started:

       Application Layer Gateway Service
       Ati HotKey Poller
       COM+ Event System
       Creative Service for CDROM Access
       Cryptographic Services
       DCOM Server Process Launcher
       DHCP Client
       Distributed Link Tracking Client
       DNS Client
       Error Reporting Service
       Event Log
       Fast User Switching Compatibility
       Help and Support
       IAA Event Monitor
       LexBce Server
       McAfee Personal Firewall Service
       McAfee.com McShield
       McAfee.com VirusScan Online Realtime Engine
       Network Connections
       Network Location Awareness (NLA)
       Plug and Play
       Print Spooler
       Protected Storage
       Remote Access Connection Manager
       Remote Procedure Call (RPC)
       Secondary Logon
       Security Accounts Manager
       Server
       Shell Hardware Detection
       System Event Notification
       Task Scheduler
       TCP/IP NetBIOS Helper
       Telephony
       Terminal Services
       Themes
       WebClient
       Windows Audio
       Windows Firewall/Internet Connection Sharing (ICS)
       Windows Image Acquisition (WIA)
       Windows Management Instrumentation
       Windows Time
       Windows User Mode Driver Framework
       Wireless Zero Configuration
       WMDM PMSP Service
       Workstation

    The command completed successfully.

     

     

     

     

  • RKinner

    2 Intern

    •

    5851 Posts

    220

    0

    Posted August 24th, 2005 15:00

    Start,then rightclick on My Computer and select Manage, then Services and Applications then Services and find the Remote Procedure Call (RPC) and double click on it.  Click on Recovery and then change the options under First failure to Restart Service then under the others to Take No Action.  Apply.  That will stop the reboots anyway.  Now go to the Dependencies Tab and verify that there are no Services that RPC depends on.  (There are a bunch that depend on it)
     
    The service depends on a file \Windows\System32\rpcss.dll
     
    The file may be corrupted.  You can try SFC /scannow from a cmd window and see if it finds any problems.  You can get a new file from:
     
     
    You will need to replace the one in C:\windows\system32\dllcache first then run SFC /scanonce and reboot.
     
    The ASCTRM error has something to do with real player.  See:
     
     
    Not sure it hurts anything tho.
     
    You can also double click on the IPSEC Service and look to see what program it is running and what parameters it uses. (on the General page where it says Path to Executable).  It is probably a dependent of RPC which may explain its failure.
     
    ipconfig shows that you are not getting a DHCP address from the router.   This could be a bad cable or network interface but I have seen this when a firewall failed to work correctly.  Often the firewall depends on RPC so it may be a secondary problem to the rpc failure.  We can try setting a manual address.  Look on another computer attached to the same router and see what IP address, mask, default gateway, and DNS server it gets and I will tell you how to set the IP address manually.  You may want to try uninstalling your mcafee firewall temporarily to see if it is blocking you. It appears you are also running the XP firewall.  You certainly do not need both on at the same time so try turning it off too. 
     
     
    Ron
     
     
  • 220

    0

    Posted August 25th, 2005 03:00

    Ron,

     

    Ok. Changed the options.  When I click on dependencies I get a pop up box called Service Dependencies.  Has a big Red X then says Win32:Access is denied.  I click OK and both boxes are blank.  Now I keep getting the Generic Host Process for Win 32 box popping up.

     

    You can try SFC /scannow from a cmd window and see if it finds any problems.  This took about 10 minutes of scanning and then nothing.  No info. one way or another.

     

    I downloaded the dll file but have no idea how to use it. 

     

      You will need to replace the one in C:\windows\system32\dllcache first then run SFC /scanonce and reboot.  How do I replace this?

     

    Also how can I look up the DNS mask and IP info on my laptop to give you?  I turned off both the windows firewall and the McAffe service.  No help.  Also have a question.  If I am running Mcaffee and windows firewalls plus Microfsoft antispyware how did my computer get so messed up?

     

    Thanks

     

    Mike

  • RKinner

    2 Intern

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    5851 Posts

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    Posted August 25th, 2005 12:00

    So far we don't know it was malware so they might have done their job OK but none of them are perfect.  It could be your harddrive has a problem.
     
    To check the ip address & such:
     
    Start, Run, cmd, OK
     
    ipconfig /all
     
    (unless it's ME or 98 then it's)
    Start, Run, command, OK
    winipcfg
     
    Replacing the rpcss.dll file should probably be done as a last resort.  It is probably not the problem since sfc and sigverif did not flag it.
     
    It would not hurt to try reregistering the file.
     
    Start, Run, cmd, OK
     
    then type:
     
    cd \windows\system32
    regsvr32 rpcss.dll
     
    (You can also type   )
     
    dcomcnfg
     
    (if the program comes up you  then follow the steps at:
     
     On my win2k box I've had luck with this program where it noticed a problem when it came up and asked if I wanted to fix it.  Also check under the Default Protocol tab that tcp/ip is present.  )
     
    I'm in Miami and we have a hurricane coming so I'm going home.
     
    Ron