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virus help
can someone please help.....my son got the blue screen of death...said a virus was detected and windows was sutting down to prevent damage.. we shut the computer off and rebooted...now windows requires a password...i have never set a password on this computer..i cannot boot because i dont have a login or password...does anybody know what virus this is..
robaan
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Posted September 29th, 2005 21:00
Hi Gilbeez
Must say that i´m not familiar with the virus. When it requires a password and you haven´t set any, does blank works. Most likely not.
You can try to boot Safe mode(when the Dell logo is visible press F8 a few times), test if you there can log in with the user Administrator and blank password. In worst case scenario it needs a repair so you can blank the password.
I hope this helps you a little.
Regards Robin