for VMAX h/w check:

SYMCLI commands:

symcfg list -sid xx -env_data -v

symcfg list -sid xx -dir ALL

symdev -sid xx list -v | grep -i "device service state : degraded"

symdisk -sid xx list -failed

Unisphere for VMAX:

Click “System” then “Health & Maintenance” >>Click “Health Check” >>Click “Run”>>look “Status” and “Results” & check “Alerts”

Tool:

customer-executable health check tool is also available for some general test, environment test, Battery, Vault and spare disk check.

For VNX h/w check:

CLI:

naviseccli -h getcrus -all

Unisphere:

Unisphere dashboard : system information tab look for 'status'

Select Array>>click 'System' tab>> at side bar select 'Fault Status Report' under Monitoring>> check results

Tool:

Generate SP Collect for both SP-A & SP-B and use Triiage tool if you suspect failure.

Hope this is what you are looking for VMAX & VNX.

Yes, that is sufficient.
In case of any hardware failure, if the alerts are configured then you will receive alerts from the unisphere.
If the product is under support, PSE Lab will get the dial home (only when dial home is configured). They will check the array for any failures.

thank you so much. please help me navisphere manager health check.

thank you,

1. Log in to Navisphere Manager (using either off-array or on-array Navisphere Manager).
   (Off-array Navisphere Manager can be downloaded from Powerlink -- Home > Support > Software Downloads and Licensing > Downloads C > CLARiiON Navisphere Manager)
2. Select the array you want to troubleshoot.
3. Right-click and select update now.
4. Right-click and select Faults. This should bring up a summary of faults on the array.