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ManuelR.

updated

5 years ago

M

ManuelR.

4 Posts

0

1911

June 1st, 2021 08:00

UNIVMAX is not running

Hi,

I have gone thought the installation process for UNIVMAX_V9.1.0.26_LINUX_X86_64.bin, but I am not able to start the SMAS Service. I also receive to lines for 'UNIVMAX is not running' like if it was another instance of unisphere running on the same server.

 

root@Linux:~# /etc/init.d/smas status
UNIVMAX is not running
UNIVMAX is not running
root@Linux:~# /etc/init.d/smas start
Tue Jun 01 15:52:40 BST 2021: Running DBManager
Looking for config file at /apps/unisphere/SMAS/jboss/domain/configuration/domain.xml.init
Tue Jun 01 15:52:41 BST 2021: Info: Start DB with check
Tue Jun 01 15:52:41 BST 2021: ROOT Info: Start DB without check
Tue Jun 01 15:52:41 BST 2021: ROOT Info: startDatabaseWithoutCheck - Database is already started.
Tue Jun 01 15:52:41 BST 2021: DBManager returned 0
smasdb_unix_helper.sh returned 0
Starting UNIVMAX: [ OK ]
root@Linux:~# /etc/init.d/smas status
UNIVMAX is not running
UNIVMAX is not running
root@Linux:~#

 

Can anyone shed some light into this issue ?

  • DELL-Sam L

    Community Manager

    8056 Posts

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    Posted June 3rd, 2021 08:00

    Hello ManuelR,

    Here is the link to the Dell EMC Unisphere for PowerMax Installation Guide, I would double check to make sure that you are install as stated. https://dell.to/2TICgpT

  • DELL-Josh Cr

    Community Manager

    9693 Posts

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    Posted June 1st, 2021 14:00

    Hi Manuel,

    What device are you installing it on? Was it on a previous version before this running fine?

  • ManuelR.

    4 Posts

    1585

    0

    Posted June 3rd, 2021 08:00

    Hi,

    I am installing it on a local drive on my sever. And until a a week ago, I was working fine with version 8.4.

    I have tried upgrading to UNIVMAX_V9.2.1.6_LINUX_X86_64.bin, but same results.

    root@Linux:/apps/unisphere/SMAS/jboss/domain# /etc/init.d/smas start
    Thu Jun 03 16:07:15 BST 2021: Running DBManager
    Looking for config file at /apps/unisphere/SMAS/jboss/domain/configuration/domain.xml.init
    Thu Jun 03 16:07:16 BST 2021: Info: Start DB with check
    Thu Jun 03 16:07:16 BST 2021: ROOT Info: Start DB without check
    Thu Jun 03 16:07:16 BST 2021: ROOT Info: startDatabaseWithoutCheck - Database is already started.
    Thu Jun 03 16:07:16 BST 2021: DBManager returned 0
    smasdb_unix_helper.sh returned 0
    Starting UNIVMAX: [ OK ]
    root@Linux:/apps/unisphere/SMAS/jboss/domain# /etc/init.d/smas status
    UNIVMAX is not running
    UNIVMAX is not running
    root@Linux:/apps/unisphere/SMAS/jboss/domain#

     

    Does it ring any bells ?

  • ManuelR.

    4 Posts

    1564

    0

    Posted June 3rd, 2021 10:00

    Hi,

    I have gone many time thought the installation process step by step, and the installation seems to finish without any errors, so I am bit lost here.

    Linux 2.6.32-754.35.1.el6.x86_64 x86_64

    SE Version V9.2.1.0 (Edit Level: 2622)

    UNIVMAX_V9.2.1.6_LINUX_X86_64.bin

    It been a week already. I ran out of ideas, and I do not know where to look next.

  • ManuelR.

    4 Posts

    1381

    0

    Posted June 23rd, 2021 03:00

    Hi All,

    root@linux:/opt/emc# /etc/init.d/smas status
    UNIVMAX is not running
    UNIVMAX is not running
    root@linux:/opt/emc#

     

    By simple changing the 'SMAS' directory permissions (chmod -R 775 SMAS/), it has worked.

    Before:

    drwxr-xr-x 8 root root 4096 Jun 23 10:33 SMAS

    After:

    drwxrwxr-x 8 root root 4096 Jun 23 10:33 SMAS