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k_williamson
64 Posts
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1766
November 4th, 2013 06:00
VMAX performance alerts about the time change, can't be deleted?
Does anyone know how to delete the performance alerts on Unisphere with VMAX. I have a VMAX 10K, I got the performance alert which happened during time change. The article
https://emc--c.na5.visual.force.com/apex/KB_BreakFix_1?id=kA1700000000RCi . We as customers, don't need to get in the habit of ignoring alerts on our Storage. One day there will be an alert that will get ignored. There should be a way delete the alert, being there isn't a terrible problem. This is 2013, not 19xx and on enterprise level box should be able handle time changes without errors.
794
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Posted February 24th, 2014 00:00
As I know the issue described in KB may be fixed in future release for Unisphere for VMAX, For delete the alerts, have you tried to following steps in Unisphere for VMAX？
1.Select the Symmetrix system.
2.Select System > Alerts to open the Alert list view.
3.Select one or more alerts and click Delete.
794
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Posted February 24th, 2014 08:00
Julianne,
I never got an answer from EMC on my issue. The alert on mine has been cleared, but I'm not sure if it was because somebody remoted into the box or it went away on its own. I know there are some things that you can do via symcli that don't always work thru Unisphere. I'm hoping the above procedure will fix your issue. Wish I could be more help.
Kevin
794
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Posted February 24th, 2014 09:00
Hello ,
The performance alerts in the Unisphere for Vmax cannot be deleted Manually ,
if you are trying to delete them you get error stating "The selected alerts contain performance alerts which cannot be deleted. Please re-select."That's working as designed and expected behavior, the performance alerts can only be acknowledged and will delete as the alert list grows.
Performance alerts are combined with Diagnostics data, so based on the diagnostic data retention period (default of 7 days) they will be deleted from database.
refer Article Number:000177129
Regards
Sadish S
794
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Posted March 19th, 2014 13:00
Unfortunately, that doesn't work, even on UfV 1.6.1.4:
794
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Posted March 13th, 2015 14:00
Unfortunately like so many others... Article Number:000177129 is not a customer viewable article... But I did find the settings:
julianne
92 Posts
794
0
Posted February 21st, 2014 15:00
I have the same exact question. When fine tuning the alerting, I modified some thresholds to test the alerting, now I cannot delete them.
Please let me know if you find out how to remove them.
Julianne